Shared Services Analyst
Shared Services Analyst
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Job Description
The opportunity
The role
Valtech is looking for a Shared Services Consultant to join our Global People & Culture Operations team in a dynamic global role. If youre passionate about HR operations process efficiency and supporting employees worldwide this opportunity is for you!
As a Shared Services Consultant you will be responsible for administering global HR processes maintaining HR systems managing benefits programs ensuring accurate employee records and supporting onboarding and offboarding processes. You will be the first line of support for HRrelated employee inquiries ensuring an exceptional employee experience. We are focused on automation and digital enablement to continuously improve HR processes across the globe.
Were looking for a proactive and detailoriented professional who enjoys working in a multicultural environment and collaborating with teams across different regions.
Role responsibilities
- Provide support throughout the employee lifecycleincluding onboarding benefits administration compensation and offboardingfor employees in Canada and the U.S.
- Manage and maintain accurate employee data within our HRIS system ensuring data accuracy and integrity.
- Act as a key point of contact for employees resolving HRrelated inquiries through our global Service Desk.
- Collaborate effectively with internal People stakeholders to ensure smooth HR operations.
- Support various regional and global People Projects to enhance HR service delivery.
- Assist in standardizing best practices tools and processes to drive efficiency.
- Engage with crossfunctional teams across Europe North America and Latin America to support business needs.
Minimum qualifications
At Valtech we want all new hires to thrive and succeed in their roles. Below are the qualifications required for this position. If you meet the Minimum Qualifications we encourage you to applyeven if you do not meet all Preferred Qualifications.
- 2 years of experience in an HR service center or general HR operations role with a strong understanding of HR processes and best practices (e.g. onboarding offboarding benefits administration).
- Knowledge of Canadian employment laws and regulations.
- Fluent in English (both written and spoken).
- Highly organized with excellent attention to detail and a strong customer support mindset.
- Strong analytical and problemsolving skills.
- Ability to work in a fastpaced resultsoriented environment.
- Experience using an HRIS system
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint).
Preferred qualifications
- Bachelors degree in HR Business Administration or a related field or equivalent experience.
- Experience with U.S. employment laws and regulations is highly valued.
- Previous experience in a global team is a plus.
Your process
After submitting your application you will hear from a member of our Talent Acquisition team if your skills and experience match the position. Be mindful of recruitment fraud by only replying and engaging with email contacts that end with the @valtech and @kinandcarta domain.
We strive to create an inclusive environment for all candidates. If you have any specific requirements or need reasonable adjustments to participate in the application or interview process please let us know at
About Valtech
Valtech who recently acquired Kin Carta is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts categories and cultures our global team of 6500 professionals in more than 60 offices help brands unlock value in a digitally accelerated world. At the intersection of insights and perspectives we leverage the power of data AI creativity and technology to achieve experience innovation for many of the worlds bestknown organisations including LOreal NatWest DWP P&G Volkswagen and US department of Agriculture.
Valtech will always be recognized not just for the quality of the work we deliver but for all the amazing people that make it happen. We work to create an equitable workplace that gives people from all backgrounds the support they need to thrive grow and meet their goals (whatever they may be). At Valtech we dont just talk about how to get things done; we transform by doing.
Required Experience:
IC
Employment Type
Full Time
