Credit Controller - German Speaker FTC
Credit Controller - German Speaker FTC
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Job Description
Are you fluent in English and German with a background in finance customer service or administration and interested in growing your knowledge and skills as well as built a career within one of the largest insurers in the world
We have an excellent opportunity to join our multilingual Credit Control department where you will be responsible for a variety Credit Control and other nonclient facing activities including; maximising cash flow and minimising debt at risk while ensuring our operations are fully compliant. This role is a fixed term contract for 12 months.
Working alongside your colleagues in Zurich and Glasgow as well as our Credit Control Team Leaders you will ensure the timely collection and allocation of funds received and ensure issues are communicated regarding unpaid balances. The role requires the creation and maintenance of strong business relationships with all Chubb departments brokers insurers and other external suppliers.
We provide full on the job training to enable you to prosper and develop in this role.
Key accountabilities:
- Customer service orientated:Provide excellent service to internal and external customers. This includes building and maintaining strong relationships with our business partners (brokers) and the other Chubb departments in Zurich.
- Deliver: Monthly targets for your Due Overdue and Inadmissible premium debt Unapplied and Unallocated Cash and Claim levels ensuring that a consistent approach across the region.
- Account Ownership:Ensure the account reconciliations are done accurately and use your eye for details to identify matches and potential issues. This includes raising unresolved issues with the local office and offshore provider as required.
- Reporting: To Credit Control Management on all key responsibilities and issues before they can become critical.
- Liaise: With Underwriters Operations Claims Finance and third parties.
- Take part: In regular meetings and contact 3rd parties (brokers insurance companies) to discuss processes aged balances and to resolve any outstanding queries.
- Support: The Credit Control local and offshore teams as and when required.
- Ensure compliance: With Sarbanes Oxley control documents relevant to the function and maintain in accordance with company guidelines.
Qualifications
Required Experience:
- Previous experience within Credit control or finance is advantageous not essential.
- Customer service orientated with ability to communicate effectively with people at all levels.
- Fluency in both German and English required and French beneficial.
- Experience in Debt management financial services or Insurance is preferred.
- Excellent Excel knowledge and the ability to filter manipulate and understand large datasets. E.g. Pivot tables formulas macros etc.
- Strong prioritisation skills and the ability to work independently.
- Strong communication and relationship building skills
- Commercial acumen and high orientation to ontime delivery.
- Consistent track record of meeting deadlines Ambitious and can work independently.
- Ability to problem solve flexibility and a positive can do attitude.
WE OFFER IN RETURN!
Competitive salary & pension scheme discretionary bonus scheme 25 days annual leave plus ability to purchase 5 additional days Private Medical cover Employee Share Purchase Plan Life Assurance Subsidised gym membership Comprehensive Learning & development offerings Employee Assistance program.
Integrity. client focus. respect. excellence. teamwork
Our core values dictate how we live and work. Were an ethical and honest company thats wholly committed to its clients. A business thats engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment thats collaborative and supportive.
Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues candidates clients and business partners with equality fairness and respect regardless of their age disability race religion or belief gender sexual orientation marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Required Experience:
Contract
Employment Type
Full-Time
