Financial Aid Counselor
Financial Aid Counselor
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$ 48000 - 56000
1 Vacancy
Job Description
Position Title: Financial Aid Counselor.
Department: Student Financial Services
Classification: Exempt.
FTE: 1.0.
Work Schedule: Monday Friday 8:00am 5:00pm; 40 hours per week.
Salary Range: $48000 $56000.
Essential Job Duties:
- Counsel students and families 50
- Serve as the primary point of contact for students and families early in the Admissions process.
- Counsel students and families in person in writing and over the phone about the financial aid process award packages billing statements budgeting and financial impact of changing levels of enrollment.
- Be knowledgeable in services resources and policies available across campus in order to advise and collaborate with student services areas to resolve student issues and identify systemic pressure points.
- Monitor customer service functions of the office to ensure that the high expectations of students parents and the College community are met.
- Financial Aid Processing 35
- Maintain knowledge of federal state and institutional regulations and how they apply in the context of enrolling at St. Olaf College.
- Analyze financial aid application data from the FAFSA and CSS Profile and affiliated tax documents.
- Create and review financial aid offers from both admitted and current students.
- Modify financial aid packages to students based on changes in family circumstances.
- Communicate changes in eligibility to students and parents.
- Advocacy Committees Collaboration and general office participation 15
- Attend departmental and division meetings; serve on various committees within St. Olaf College; participate in high school financial aid nights and partake in financial aid advocacy or professional development organizations.
- Support respect and commit to embracing diverse backgrounds values and points of view to build a strong and inclusive community.
- Serve on the St Olaf Emergency Fund Team and participate actively to help students with unexpected financial costs outside of St. Olaf College.
- Complete and meet deadlines for required training and performance management cycle.
- Perform other duties as assigned
Supervision Received and Exercised:
- Reports to the Director of Financial Aid.
- This position does not supervise staff or students.
Required Qualifications:
- Education: Associates degree or equivalent work experience; maintain a valid drivers license and meet St. Olaf College driver authorization criteria with a satisfactory driving record.
- Experience: Professional experience in related work in education banking or social services; demonstrated experience in both helping people navigate systems and processing documents.
Preferred Qualifications:
- Education: Bachelors degree or equivalent work experience; maintain a valid drivers license and meet St. Olaf College driver authorization criteria with a satisfactory driving record.
- Experience: Preferred level of experience or specific experience.
- 2 years of financial aid experience.
- Experience in a selective liberal arts setting.
- Experience using PowerFAIDS financial aid software and knowledge of the CSS Profile.
Prerequisites:
- Employment in this position is conditioned upon successful completion of a background check which may include: criminal background checks reference checks verification of work history verification of any required academic credentials licenses and/or certifications a motor vehicle check verification of DOT certification a credit check employment eligibility verification and/or a preemployment physical. Whether a background check is deemed successfully completed will be at the sole discretion of St. Olaf College. Please note St. Olaf College reserves the right to conduct periodic background checks at its sole discretion.
Disclaimer:
- This position may require you to report early stay late or work different shifts depending on staffing levels. It may also require you to perform all essential job functions whenever needed and during campus emergencies when necessary.
- This job description is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time by St. Olaf College with or without prior notice.
- Review of applications begins immediately and continues until the hire is complete. We accept only online applications.
Employment Type
Full-Time
