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About Agent Pipeline
Founded in 1988 West Virginiabased Agent Pipeline is one of the most successful insurance marketing organizations (IMOs) in the United States with vast network of proud employees and satisfied customers. Agent Pipeline distributes a comprehensive mix of life and health insurance products. Agent Pipeline is a recognized market leader in the Medicare Advantage Medicare Supplement individual health plans Prescription Drug Plans and Final Expense markets. Agent Pipeline is based in St. Albans West Virginia.
Job Summary
The Regional Marketing Associate (RMA) position involves developing knowledge of the following skills: helping agents and agencies create and implement marketing plans; applying critical thinking skills to determine agent compensation levels; learning business acumen to help formulate decisions on matters related to agent and agency management; and ensuring proper processes are following regarding lead distribution.
Primary Responsibilities:
Calls on provided agent lists to generate leads; present opportunities based on the GAME model: Grab attention ask questions make recommendations and Expect action (convert leads to contracts)
Follows up on leads in the appropriate amount of time provided; uses company provided technology to track leads; correctly and promptly dispositions lead statuses.
Uses autonomy in regard to offering contract levels (up to the GA level); sets and prioritizes goals; and offers lead and marketing assistance to agents.
Develops and utilizes tools to identify when agents may need additional training or when issues should be escalated.
Attends and participates in regional and companywide training; applies training to daily tasks; shares applicable training with agents and agencies; asks questions and proactively searches for additional learning opportunities.
Is open and receptive to constructive criticism and feedback; actively engages in coaching sessions and oneonone meetings; participates in team meetings and is a supportive professional and respectful team member.
Contributes to building the region through increased contracts agents production and scope; participate in region and departmental meetings.
Applies feedback and training to daytoday activities.
Meets or exceeds all assigned departmental metrics and key performance indicators.
Is dependable in attendance performance and can adapt to industry or organizational changes.
Provides customer service and agency management in the form of addressing concerns and complaints of agents and agencies; applies critical thinking and autonomy when speaking with agent and agencies; collaborating with internal departments to address accounts needs; and advises agents and agencies on profitable processes.
Other duties as assigned.
Primary Skills & Requirements:
Decision Making The ability to make difficult decisions in a timely manner and willingness to make decisions in difficult situations.
Establishing Focus Ability to develop and communicate goals that support the company or regions mission.
Problem Solving Identifies and resolves problems in a timely manner. Gathers and analyzes information and applies that information to solve complex problems within the assigned region.
Sound Judgement Proven ability to exercise sound judgement and discretion based on using the information at hand to determine how you will perform your job tasks and prioritize your workday.
Critical Thinking The ability to tackle a problem by using a logical systematic sequential approach; to analyze the organizations competitive position by considering market and industry trends existing and potential customers and strengths and weaknesses compared to competitors.
Customer Orientation The ability to demonstrate concern for satisfying ones external and internal customers.
Managing Change Ability to demonstrate support for innovation and organizational changes that improve the companys effectiveness; proposes organizational change; helps others successfully manage change.
Managing Performance Ability to take responsibility for ones own performance by setting clear goals and expectations tracking progress against goals and metrics recognizing and addressing performance problems and issues promptly.
Oral Communication Ability to ensure information is passed on to others in a clear concise and consistent manner.
Written Communication Ability to express oneself clearly and professionally in business writing.
Building Collaborative Relationships Ability to develop maintain and strengthen partnerships with others both inside and outside the organization.
Autonomy Ability to exercise sound judgement and discretion based on using the information at hand to determine how you will perform your job tasks and prioritize your workday.
Account Management Addresses concerns and complaints of agents and agencies; provides superior support; applies critical thinking and independent judgement when speaking with agents and agencies; collaborates with internal departments to address accounts needs; and advises agents and agencies on profitable processes
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a familylike environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hypergrowth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit Integrity.
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local law. In addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
IC
Full-Time