Associate Director RDU IT Performance and Operation Excellence

The Associate Director of Performance and Operational Excellence will oversee IT operations enhancing performance and efficiency. Key responsibilities include managing IT Operational health collaborating with the Talent Acquisition team managing the MTP process (MidTerm Planning) IT onboarding and Business Continuity Planning. This role will work closely with Alexion IT senior leaders and portfolio managers to ensure alignment of IT initiatives with strategic outcomes. Additionally it will involve budget management and contract oversight. The candidate will foster collaboration break down silos and create a streamlined planning and process to ensure IT performance meets targets.

Accountabilities

Managing IT performance data governance and benchmarking to ensure bestinclass practices
Developing and overseeing IT performance reporting including scorecards dashboards and functional/product deliverables on a monthly quarterly and annual basis
Promoting a shift towards more predictive reporting and trend analysis
Overseeing the MTP process and preparing the IT annual budget
Maintaining oversight by reviewing financials monitoring actuals against budgets accruals and forecasts
Collaborating with the Talent Acquisition team to optimize headcount management and align staffing strategies with organizational requirements
Working with stakeholders to regularly review and identify opportunities for enhancing Alexion IT operations and implementing process improvements
Managing travel performance and overall productivity to enhance operational efficiency and support business objectives
Collaborate closely with the Enterprise Technology Services (ETS) team to support the organizations technology infrastructure which includes cybersecurity cloud platforms and enterprise systems
Ensuring operational resilience and business continuity planning (BCP) within IT operations
Participating in crossfunctional projects defining performance metrics and fostering a culture of operational excellence
Manage governance for Outside Service Providers and contingent workers to ensure compliance and operational effectiveness
Lead and organize the Leadership meeting to operate IT as a business by driving operational excellence managing risks ensuring quality and safeguarding cybersecurity all aimed at delivering value
Drive innovation to implement efficient ways of working in the organization
Oversee review of pending SOWs and contracts to ensure proper fit within budgets and/or projections

Essential Skills/Experience

A demonstrated ability and a proven track record of success in IT portfolio operational management
5 to 7 years of experience in overseeing IT performance and driving operational excellence
Proven experience in managing organizational change developing strategic initiatives and/or implementing process improvement programs
Strong leadership and influencing capabilities with the ability to direct and engage teams to meet performance and reporting objectives
Familiarity with performance measurement tools techniques industry best practices and internal methodologies
Advanced communication analytical critical thinking and presentation skills

Desirable Skills/Experience

A Bachelors degree MBA or equivalent professional experience
Certifications from the Project Management Institute (PMI) Agile Methodologies or similar formal training
Lean/Six Sigma Black Belt certification or equivalent training in Operational Excellence is highly desirable
Strong attention to detail with the capability to work both independently and collaboratively in a fastpaced deadlinedriven environment
Intermediate knowledge of IT applications including Microsoft tools ServiceNow Project Portfolio Management and reporting tools such as Power BI
Proficient in facilitation and information gathering
Exceptional decisionmaking and problemsolving abilities to effectively analyze and address complex escalated issues
A proactive selfstarter with a proven track record of success capable of managing multiple projects and teams while meeting deadlines

When we put unexpected teams in the same room we unleash bold thinking with the power to inspire lifechanging medicines. Inperson working gives us the platform we need to connect work at pace and challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Join us at AstraZeneca where our work has a direct impact on patients lives. We empower our business to perform at its peak by combining cuttingedge science with leading digital technology platforms. Here you can innovate with purpose explore new technologies like AI and machine learning and help shape the future of digital healthcare. Our dynamic environment offers countless opportunities for growth and learning.

Ready to make a difference Apply now!

Date Posted

Closing Date

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment training compensation promotion and other terms and conditions of employment based on race color religion creed or lackthereof sex sexualorientation age ancestry national origin ethnicity citizenship status marital statuspregnancy (including childbirth breastfeeding or related medical conditions) parental status (including adoption or surrogacy) military status protected veteran status disability medical condition gender identity or expression genetic information mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin aninteractive dialogue with Alexion regarding an accommodation please contact . Alexion participates in EVerify.