Job Summary:
We are looking for a friendly and professional Front Desk Clerk to manage our front desk and perform a variety of administrative and clerical tasks. As the first point of contact for our company you will play a vital role in creating a positive first impression for clients visitors and staff.
Key Responsibilities:
- Greet and welcome guests as soon as they arrive at the office or facility
- Direct visitors to the appropriate person and office
- Answer screen and forward incoming phone calls
- Receive sort and distribute daily mail and deliveries
- Maintain office security by following safety procedures and controlling access via the front desk
- Keep the reception area tidy and presentable with all necessary stationery and materials
- Perform other clerical receptionist duties such as filing photocopying transcribing and faxing
- Handle customer inquiries and complaints in a professional manner
Requirements:
- High school diploma or equivalent
- Proven work experience as a front desk receptionist clerk or similar role
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Strong written and verbal communication skills
- Excellent organizational and multitasking abilities
- Customer service attitude