Server Assistant
Server Assistant
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Job Description
Server Assistant
MTN HOUSE by Basecamp Canmore
About Basecamp Property Management Ltd
Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore Banff Lake Louise & Kananaskis in Alberta and Revelstoke & Golden in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home. Basecamp resorts is the recipient Hotelier Magazines award for 2023 Regional Company of the year.
MTN House by Basecamp is our latest upscale property with 99 newly renovated hotel rooms an elevated restaurant with a farm to table ethos and Canmores first Nordic Spa (opening 2025.
Why Work for Us
- Be part of the fastest growing hospitality brand in Canada.
- We have a health benefits plan.
- Family and Friends discount at Basecamp.
- Employee discounted rates at all properties.
- We offer competitive wages based on experience.
- There is room for advancement in our growing company.
- We have a friendly atmosphere.
- We believe in working hard and having fun!
Position Overview
Are you passionate about providing exceptional dining experiences in an elegant and refined environment Do you thrive in a fastpaced and dynamic work environment As a Server Assistant you will play a pivotal role in ensuring seamless service delivery and creating unforgettable moments for our discerning guests. Join us and be a part of a dedicated team committed to delivering excellence in every aspect of the dining experience.
Salary: $17/hr gratuity
Shifts: Fulltime/Permanent. Weekdays weekends days and evenings.
Key Responsibilities
- Supportive Service: Assist servers in providing prompt attentive and personalized service to guests ensuring their comfort and satisfaction throughout their dining experience.
- Prepare tables with appropriate tableware linens and settings before guests arrive ensuring they are impeccably arranged and clean.
- Assist in preparing and serving beverages such as water coffee and specialty drinks while maintaining a high level of accuracy and presentation.
- Aid in food delivery ensuring proper timing and coordination with the kitchen staff and handle guest requests for condiments or additional items promptly.
- Clear tables efficiently and discreetly removing used dishes glassware and utensils while maintaining a clean and organized dining area. Reset tables promptly for the next seating.
- Monitor and replenish supplies such as water bread butter and other essentials to ensure uninterrupted service.
- Maintain open and effective communication with servers kitchen staff and management to relay guest requests special instructions or any other relevant information promptly and accurately.
- Anticipate guest needs and respond to requests with a sense of urgency and attentiveness providing exceptional service at all times.
- Maintain cleanliness and organization of work areas including polishing glassware silverware and other equipment. Assist in general cleaning duties as required.
- Collaborate with the entire restaurant team to ensure smooth operations and a harmonious work environment fostering a positive and supportive atmosphere.
Requirements
- Previous experience in a highend restaurant or fine dining establishment is preferred.
- Exceptional customer service skills with a warm and engaging personality.
- Ability to work effectively under pressure in a fastpaced environment.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask and prioritize tasks effectively.
- A team player with a positive attitude and a passion for delivering outstanding hospitality.
Basecamp Resorts is an equal opportunity employer. We are dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to fostering diversity and inclusion and celebrate differences. We comply with all federal provincial and local laws that prohibit discrimination when making all decisions about employment. We welcome all applications from a wide range of candidate. If you would like to enquire about an adjustment or need assistance with completing the application process please contact Beth at to discuss your needs confidentially.
Other details
- Job FamilyFOH (Restaurant) Hourly
- Pay TypeHourly
- Employment IndicatorPermanent
- Hiring Rate$17.00
Employment Type
Hourly
