Fixed Term Deputy Shop Manager - Hanford 1071

We have an exciting 6 months fixed term opportunity Were recruiting a Deputy Shop Manager at our Hanford shop Both Job Share and Full Time will be considered.

Were looking for someone who really wants to make a difference. You will work with likeminded people who share the same values have excellent customer service and thrive in a busy shop environment. Are you passionate about Retail and happy to help generate the income needed to support our local community

As the Deputy Shop Manager you will support a thriving dynamic and friendly team of staff and volunteers. Our Hanford shop is a fast paced and wellsupported shop in the heart of the Hanford Community. Day to day you will ensure the shop operations continue to meet the sales targets by ensuring we promote Gift Aid good stock management merchandising and supporting the manager.

Do you have a can do attitude well organised with a flexible approach to turn the fantastic pre loved donations we receive from local people into someone elses treasure.

Retail knowledge and working in a shop environment is key to our success however we offer full training and development opportunities. Full role details can be found on the Job Description.

Key Responsibilities

• Support the Shop Manager in overseeing daily shop operations including opening and closing procedures
• Assist in motivating and managing a team of staff and volunteers creating a welcoming and productive environment
• Help with sorting pricing and displaying donations to maximise sales
• Provide exceptional customer service and ensure high standards are maintained
• Take on leadership responsibilities in the Managers absence
• Oversee till operations and cash handling accurately and efficiently
• Maintain a safe organised and clean shopping environment

About You

Were looking for an enthusiastic Deputy Manager with a cando attitude and a commitment to supporting Dougie Macs mission. This role requires excellent interpersonal skills flexibility and a proactive approach to help the team succeed. Ideally youll have:

• Previous experience in retail preferably in a large charity or high street shop setting
• Strong leadership qualities to support and guide volunteers
• A customerfocused approach and strong communication skills
• Flexibility to adapt to changing needs and cover shifts including weekends
• An eye for detail and creativity to help present the shop attractively

This is a fantastic opportunity for someone who wishes to progress in their career here at Dougie Mac or for someone who wants a new challenge with new sales targets and area demographic!

Why Join Dougie Mac

At Dougie Mac we care for our staff and provide a wide range of staff benefits;

• Up to 35 days of annual leave rising with length of service
• Hospice paid Healthcare Cash Plan
• Competitive Pension Scheme
• Paid for DBS by the hospice
• Learning & Development opportunities

Salary: 15680.42 24 hours) or 26134.07 40 hours)

Hours: Job Share Fixed Term 24 hours) 3 over 6 days

Or 40 hour contract 5 over 6 days.

Applications close on 21st April 2025

Interviews are planned for 1st May 2025

Taster session and 2nd interview will also be organised.

For more information please contact the Retail Team on.

Applicants must have the right to work in the UK. Sponsorship is not provided.

We reserve the right to close this vacancy and interview early in the event of a large number of applications.

Job Description & Person Specification below Please note our shortlisting process is based on these documents. In accordance with our safer recruitment policy CVs alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.

At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and StokeonTrent.

To find out more information click here.