Family Services Coordinator- St Paul

Accepting Applications until Filled

About our Team:

The Resident Services teamprovides transformative affordable and supportive housing and elevates thevoices of the communities we serve that are disproportionately affected bysystemic inequities. PPL provides 1600 housing units and serves nearly 13000people annually in the Twin Cities aiding in long term stable housing so thatour community can live their best lives. PPL integrates race equityorganizationwide through multiple strategies and systems change initiatives.

Job Summary:

The Family Services Coordinatorserves an impactful role partnering with families in PPL SupportiveHousing. The role provides comprehensive case management services facilitatesonsite workshops and makes referrals to community resources. PPL uses aPersonCentered Harm Reduction and Housing First approach to partner withparticipants from diverse communities. All families in PPL supportive housinghave experienced homelessness and behavioral health challenges. Family ServicesCoordinators pride themselves in building strong relationships serving thewhole family and offering services in person at a place of families choosingwhether it be in the comfort of their home or our vibrant community.

Essential Duties and Responsibilities:

• Engage with participants to assess their strengths/barriers and create customized participantdriven goal plans. Update and modify to reflect current goals needs and barriers.
• Support housing stability by providing services including: understanding the lease communicating with property management managing neighbor conflict paying rent on time and addressing other behaviors that may jeopardize housing.
• Support participant health and wellness through connections to physical mental health and recovery resources.
• Assist participants in maintaining or increasing income through benefits assistance or involvement with volunteering education and employment activities.
• Connect households to community resources and programs to assist with addressing basic needs and accomplishing goals.
• Conduct home visits.
• Provide crisis prevention and intervention.
• Work with team and participants to plan and facilitate communitybuilding activities resident meetings and engagement with the larger community. Help residents build social support with family peers neighbors etc.
• Coordinate and lead workshops on housing financial literacy employment & technology parenting DBT skills etc.
• Partner with Youth Services Coordinator to support families with youth and parenting needs.
• Keep accurate uptodate documentation including but not limited to goal plans case notes incident reports funder data support funds program budgets receipts etc.
• Provide and/or facilitate translation and interpreting services.
• Communicate and coordinate services with all team members and other needed internal and external stakeholders.

• Participate in internal and external professional development team meetings case consultation special initiatives PPL committees and organizationwide meetings.

Supervisory Responsibilities:

Will not be responsible for supervision.

Minimum Requirements:

• Selfstarter with excellent verbal and written communication skills.
• Ability to respond to the unique cultural economic and social needs and resources of residents using these unique resources to meet their goals.
• Experience with case management or developing supportive housing service plans.
• Ability to provide crisis intervention and support.
• Strong group facilitation mediation interpersonal organizational and outreach skills.
• Ability to efficiently coordinate track and complete multiple tasks as well as adjust to changing priorities.
• Ability to work independently and as a team member.
• Ability to maintain confidentiality and boundaries in all interactions with residents staff volunteers and the public.
• Valid drivers license and insurance complete a motor vehicle records screen reliable vehicle and ability to transport participants.
• Experience with Motivational Interviewing PersonCentered or DBT skills is a bonus.
• Ability to provide Somali interpretation is a bonus.

• Ability to recognize and address mental health challenges chemical dependency and other problematic behaviors.

Ability to use:

• Office equipment including telephone smartphone and voicemail systems copier printer scanner and fax machine.
• MS Word Outlook and Excel
• The Internet and electronic timecard system
• Computer Network (files drives and folders)
• Apricot or other database systems

Education and/or Experience:

• A course of study in a health or human servicesrelated field leading to a Bachelor of Arts Bachelor of Science or Associate degree.

• 13 years of experience with the target population served.

Hours: MondayFriday 9:00 am5:00 pm with one evening required per week

Salary:$22.00$24.00 Hr. DOQ

PPLs work structure has evolved into a Hybrid Modelwhere available striking a balance between onsite presence at the office or satellite locations and remote work from homebased on the programs needs. Working with your supervisor to find the right balance for your team will evolve over time.

Benefits Based on Eligibility:Health & Dental; Employer Paid Short & Long Term Disability Insurance Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match; Summer halfday Fridays; an impactful presence in an organization that makes a difference in many lives.

How to Apply:

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and inperson interviews references and background checks for final candidates.

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve those who are disproportionately affected by systemic inequities. Persons of color women members of the LGBTQ community veterans and individuals with disabilities are strongly encouraged to apply.

PPL is an EEO/AA employer. PPL participates in the federal Everify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.