Company Overview:Aubree Haute Chocolaterie established in 2011 is renowned for creating delightful cakes desserts chocolates and savories with a specialty in eggless varieties. Visit us at Aubree Chocolaterie to learn more.
Job OverviewWe are seeking a motivated and dynamic Guest Relationship Executive on urgent basis to join our team in Bengaluru. This is a fulltime or parttime position suited for individuals with 0 to 1 year of work experience.
Qualifications and Skills
- Minimum Qualification: 2/diploma with communication skills in English Kannada and Hindi.
- Strong guest service management skills to ensure high customer satisfaction through personalized service.
- Ability to work seamlessly with team members.
- Excellent communication skills to interact effectively with guests and staff.
- Handle guest inquiries concerns and complaints with care patience and empathy.
- Flexibility to work various shifts including weekends and holidays as required.
- Solid customer service skills to provide an exceptional dining and purchasing experience.
- Ability to perform table service tasks efficiently.
- Candidates residing in the Bengaluru region are preferred.
Roles and Responsibilities:
- Welcome and greet guests warmly ensuring a positive and friendly initial interaction.
- Assist guests with their inquiries orders and any special requests efficiently.
- Ensure accuracy of service delivery.
- Handle guest feedback and complaints with empathy striving to resolve any issues promptly.
- Report any maintenance or service issues to the appropriate department promptly.