BDC Consultant - Holman Ford Maple Shade
BDC Consultant - Holman Ford Maple Shade
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$ 23 - 34
1 Vacancy
Job Description
Holman is a familyowned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Remember our mission is to provide the industrys best automotive related services by training empowering and rewarding exceptional people; by earning the loyalty and exceeding the expectations of each and every customer; and by giving back to the communities that support our success. Through our leaders and employees as well as our company values we continue that tradition to this day.
Holman Ford Turnersville is currently seeking a highly motivated; customer focused Lead Management Consultant to join our Holman family! This instore role is crucial in creating and maintaining a productive relationship between our virtual BDC and the Store to increase sales.
What will you do
- Maximizing Internet Lead and Portfolio Management TO performance
- Facilitate effective TO distribution to Sales Advisors
- Followup with TOs to ensure workflows have been executed
- Review internal notes ensuring each TO is handled personally and promptly
- Keep daily notes on TO activity to ensure a regular follow up and reporting process
- Be fully prepared for daily appointments
- Confirm appointments prior to arrival time
- Reschedule No Show appointments when necessary
- Understand importance and benefits to the retail business
- Identify opportunities to build trust and mutual respect
What are we looking for
- High school diploma
- Proficient in various desktop tools including MS Office Programs (i.e. Outlook Excel Word PowerPoint)
- Strong organizational skills
- 24 Years of Customer Service or Sales Experience
- Experience in automotive industry a plus
- Experience using CRM tools Automotive CRM a plus
- Familiarity with dealership operations a plus
- Familiarity with BDC functions a plus
- Experience reviewing and improving processes to increase efficiencies
Compensation: Hourly rate of $26.44 plus monthly performance bonus. OTE $73000!
#LIBS1
At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.
At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to fulltime employees (programs may vary by country or worker type):
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays Bereavement and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Benefits:
Regular FullTime
We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury duty. In addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.
Click here for Washington State benefit information.
Temporary or PartTime
In geographic areas with statutory paid sick leave parttime and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Click here for Washington State benefit information.
Pay:
We offer competitive wages that are commensurate with jobrelated skills experience relevant education or training and geographic location starting in the range of $23.57 $34.18 USD per hour.Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
If you are a person with a disability needing assistance with the application process please contact
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
Contract
Employment Type
Full-Time
