Senior Manager -Procurement Process Systems

What needed to succeed (Minimum Qualifications):

• Bachelors degree in computer science information technology engineering
• 8 years of experience in procurement technology systems management or ITrelated fields.
• Strong experience leading product owners system analysts or similar roles.
• Deep knowledge of procurement processes Sourcing Contracting and P2P systems ERP solutions and automation
• Experience managing largescale system implementations and crossfunctional IT projects.
• Proven track record in workflow optimization system improvements and digital transformation.
• Strong leadership skills with the ability to mentor coach and develop teams.
• Excellent stakeholder management and the ability to collaborate across procurement IT and business units.
• Excellent project management skills
• Strong problemsolving skills with attention to details
• Advanced in data tools such as SQL Palantir Foundry and coding concepts
• Proficiency working with visualization tools such as Power BI Spotfire Tableau
• Must be proficient in Microsoft Word Outlook Excel and PowerPoint
• Highly structured with attention to details and result oriented

What will help you propel from the pack (Preferred Qualifications):

• Masters degree
• Experience in airline procurement or a large enterprise environment.
• Knowledge of Agile Scrum or other product management methodologies
• Familiarity with SAP Ariba Coupa or other procurement platforms

United Airlines is an equal opportunity employer. United Airlines recruits employs trains compensates and promotes regardless of race religion color national origin gender identity sexual orientation physical ability age veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions. Please contact to request accommodation.

Find your future at United! Were reinventing what our industry looks like and what an airline can be from the planes we fly to the people who fly them. When you join us youre joining a global team of 100000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

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We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis Internal Audit Treasury Global Procurement Controllership Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning performance and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

The Global Procurement (GP) organization at United Airlines is responsible for sourcing and procuring goods and services as well as managing relationships with thirdparty suppliers. Our role is critical in driving operational efficiency by overseeing the entire procuretopay process and ensuring the strategic acquisition of goods and services essential to the airlines success. We are committed to optimizing costs maintaining supplier quality and ensuring compliance with regulatory and sustainability standards all while supporting operational excellence and aligning with Uniteds broader business objectives.

Procurement Enablement team is seeking a Sr. Manager for its Processes & Systems to drive the efficiency scalability and continuous improvement of our procurement technology and workflows. This role is pivotal in ensuring that procurement systems and processes align with the companys longterm vision enhancing functionality and leading strategic system enhancements.

As a key leader this individual will be responsible for managing product features system functionality user experience and workflow innovation to optimize procurement operations. This role is accountable for a team of 35 Product Owners and System Analysts. This role works in close partnership/collaboration with IT/Digital Technology and heavily involved in ITdriven transformation initiatives.

Key Responsibilities:

System & Workflow Optimization:

• Responsible for developing and executing a stateoftheart procurement system roadmap.
• Design and reengineer procurement workflows to improve efficiency compliance and automation.
• Drive tactical system improvements while maintaining a vision for longterm transformation.
• Drive innovation and process improvements aligning technology with business needs.
• Evaluate and introduce emerging procurement technologies for greater efficiency.
• Oversee procurement system functionality ensuring procurement systems align with longterm business goals.

Product Ownership & Enhancement:

• Responsible for optimizing existing procurement products reducing inefficiencies and bottlenecks.
• Define and prioritize product features enhancements and system capabilities to maximize value.
• Manage the product backlog addressing pain points and ensuring continuous improvements.
• Work closely with IT and developers to ensure system changes align with business needs.
• Ensure a seamless user experience driving system adoption and engagement across the organization.
• Conduct training and change management initiatives to support successful implementation.

System Changes & Process Integration & IT Collaboration:

• Ensure that teams are prepared for any system changes or new technology introduced by IT.
• Define and lead the businessside process alignment testing and validation for system updates.
• Partner with IT to ensure requirements workflows and configurations meet procurements needs.
• Serve as a liaison between GP IT Application Development and other stakeholders to ensure effective system integration and system upgrades.
• Lead and manage largescale software implementations working closely with IT teams.
• Drive the introduction of new processes and workflows ensuring alignment with GP strategies.
• Enhance system user experience adoption and functionality improvements.
• Optimize system functionality to reduce costs increase speed and enhance efficiency.
• Ensure data integrity security and compliance in all procurement technology solutions.

Leadership & People management:

• Collaborate with Global Procurement (GP) IT and crossfunctional teams to align processes with business objectives.
• Manage and mentor team members provide guidance and input on all mentioned responsibilities.
• Train and develop individuals and all team members on spend data analysis and relevant tools.
• Manage people relationships effectively with all key stakeholders across teams and divisions.
• Lead meetings set agendas organize memos and notes and task tracking.
• Establish a highperforming team of Product Owners and Analysts (both onshore and offshore) with clear responsibilities