Customer Service Leader
Customer Service Leader
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1 Vacancy
Job Description
- Brand newbranchbased leadership opportunity
- Role available in ourWestpac Mount Druitt Branch
- Elevate your career at Westpac Group Fantastic opportunity for an upcoming leader
How will I help
Our branches are an important part of the communitiestheyre based in and as a Customer Service Leadyoud havean important role to play in helping the community to get the best possible banking experience. Combining your businessknowhow with your passion for peopleyoull work with your Regional General Manager and your branch team to coach and motivate a diversedynamic and collaborative team to even greater heights.Youll prove to our customers every day whytheyve come to the right place for all their financial needs. And thatyoure just as invested in the local community as they are.
Whats in it for me
As well as the opportunity to advance your career and the financial benefits for being part of the Westpac team (like bankingwealth and insurance offers)youll be paid fairly and trained so your career can grow as you do.Youll also be encouraged to take part in our fun community projects as a paid volunteer.
Whatever shape your family takes we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions surrogacy and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need
A natural ability to put the customer at the heart of everything you do and to manage a team of people by inspiring them to do the same.Youll be a senior member of a branch team and be a strategic thinker to help implement local sales plans to drive business and develop and encourage your team to learn and grow soyoull be equipped with everything you need to deliverabove and beyond results. That includes profit and loss accountabilitygreat communication skills and a keen eye for detail.Ideallyyoud be a local but ifyoure not having a passion for helping a community will be a part of who you are.
Whats it like to work there
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers our communities and each other. At Westpac making a difference means creating impact unlocking our own and each others passions andtransformative success stories to create better futures together.
As well as competitiveremuneration and a great culture joining the Westpac family gives you access to a wide range ofemployee benefits to help you manage your priorities whether that means family life work/life balance ambition to grow or all the littleperks in between.
Well empower you to shape your career path. Throughpersonalised upskilling mentoring and training opportunitiesyoure in control of where you start and howyoull grow.
As an equal opportunity employer we are proud to have created a culture and work environment that values diversity and flexibility and champions inclusion.
Hearfrom some ofour people and their experiences working with us.
How do I apply
Start here. Just click on theAPPLY orAPPLY NOW button.
At Westpacwere all about creating a supportive culture and ensuring our workplaces branches products and services are accessible and inclusive for everyoneour customers employees and the wider community. Ifyoure interested in discussing workplace flexibility please feel free to mention it in your application.
We invite candidates of all ages genders sexual orientation cultural backgrounds people with disability neurodiverse individuals veterans and reservists and Indigenous Australians to apply. If you have questions about the recruitment processplease email.
Do you need reasonable adjustments during the recruitment process
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage pleaseemail.
Employment Type
Full-Time
