Onboarding Specialist Morocco
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Salary Not Disclosed
1 Vacancy
Job Description
Paystone is a London Ontariobased company but were hiring everywhere now. If location isnt important to you it isnt to us either. Paystone started in the payment processing industry and has since expanded to include gift cards loyalty reputation management and marketing. Were currently looking for an Onboarding Specialist to join our growing team.
Role Summary
As an Onboarding Specialist at Paystone you will be responsible for managing new customer deployment projects upgrades and ongoing requests for our Gift and Loyalty software product. Youll work closely with clients to ensure seamless integration and a smooth onboarding experience. This role requires strong communication and project management skills with a focus on delivering excellent customer experiences.
Key Responsibilities:
- Manage new customer deployment projects upgrades and ongoing requests for Paystones Gift and Loyalty software product.
- Establish project goals deliverables required resources timelines and budgets.
- Complete project work breakdown structures and estimates ensuring clear plans.
- Resolve issues and proactively solve problems through the course of the project lifecycle.
- Effectively manage changes to project scope timelines and budgets.
- Track and report on project milestones deliverables and budgets to ensure successful project completion.
Required Skills & Qualifications:
- 3 years of client onboarding experience with a preference for SaaS industry experience.
- Technologically proficient and adept at utilizing modern software solutions.
- Bilingual in English and French with excellent written and verbal communication skills in both languages.
- Strong leadership communication and problemsolving abilities.
- Project management experience is an asset.
- Experience working with pointofsale systems or MarTech in a retail or restaurantrelated field is an asset.
- Work hours are expected to align with the EST Time zone in North America
Perks & Benefits
- Compensation tied to market data
- We reward for contribution
- Everyone gets equity
- Flexible Timeoff
- Were committed to career development
- Work from home
Our Mission
By joining Paystone you are joining a team that is futurefocused and driven by our mission of creating Customer Driven Growth.
By helping our clients create better experiences for their customers and in turn motivating their happy customers to share their experiences with others our platform creates the momentum for our clients to gain more happy customers. In other words we win when our customers do.
Curious
Good! We want all the curiosity we can muster. Innovation stems from observation and questioning so be eager be innovative and be ready to raise the bar.
Come check us out!!
About Us
Paystone is a leading North American payment and software company redefining the way merchants engage their customers and grow their businesses. The companys seamlessly integrated suite of automated payment processing customer loyalty gift card solutions and now reputation marketing is used by brands such as Irving Oil The Source Global Pet Foods Kernels Popcorn and many of the MTY Food Groups restaurant brands. Paystones solutions are used at over 30000 locations across Canada and the United States which collectively process over 10 billion dollars a year in bankcard volume. We employ over 200 employees and serve as the technology partner of choice for hundreds of partners across North America.
**Paystone is an equal opportunity employer. Should you require any accommodations due to disability please let us know at the time you are selected for an interview.**
Required Experience:
Manager
Employment Type
Full-Time
