Restaurant Captain Server Seasonal up to 40 hours per week May to September
Restaurant Captain Server Seasonal up to 40 hours per week May to September
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1 Vacancy
Job Description
Job Details
Description
Work Schedule:
Hours depend on performance schedule
Position Location:
100 Onsite
Pay Rate:
$15/hour plus tips
Benefits:
403(b) Retirement Plan; Complimentary tickets to select performances; Discounts at Concessions and the Gift Shop.
Contact Information:
POSITION SUMMARY: The Restaurant Captain Server is responsible for leading the service team ensuring guests receive the highest level of service in a fastpaced highvolume environment. In this role the Captain Server will assist with overseeing dining room operations coordinate service flow and mentor junior staff to uphold restaurant standards. This position requires a strong work ethic excellent communication skills and a passion for providing a superior dining experience.
DUTIES AND RESPONSIBILITIES:
Leadership & Team Coordination
- Lead by example providing exceptional service while guiding and supporting servers in their daily duties.
- Ensure all servers are executing service protocols and maintaining restaurant standards.
- Assist with oversight of the dining area to ensure smooth service addressing any issues promptly and efficiently.
- Assign stations and responsibilities to servers based on their experience and current needs of the restaurant.
Guest Service Excellence
- Greet and interact with guests ensuring a warm friendly and welcoming experience.
- Ensure that food and beverages are delivered in a timely manner and meet the restaurants quality standards.
- Anticipate guest needs and provide personalized service to enhance their dining experience.
Operational Efficiency
- Work closely with the kitchen and bar staff to ensure efficient order flow and timely service.
- Monitor the dining room for cleanliness proper setup and overall ambiance maintaining a positive environment.
- Ensure that food and beverage orders are correct and complete coordinating with other team members to resolve any discrepancies.
Training & Mentorship
- Assist in training new servers and other frontofhouse staff providing feedback and guidance on service techniques product knowledge and company standards.
- Encourage teamwork and foster a positive supportive work culture within the service team.
- Provide ongoing coaching to improve service delivery and ensure consistency in quality.
Qualifications
REQUIREMENTS:
- Previous experience as a server with at least 23 years of experience in a restaurant environment
- Leadership experience or a strong desire to take on a leadership role
- Excellent communication and interpersonal skills with the ability to connect with both guests and team members
- Ability to work well under pressure and remain calm in a fastpaced environment
- Indepth knowledge of food beverages and restaurant operations
- A strong work ethic attention to detail and a commitment to providing outstanding customer service
- Experience in fine dining or upscale restaurant settings
- Wine and cocktail knowledge to assist guests with beverage selections
- Proficiency in using POS (Point of Sale) systems and handling cash/credit transactions preferred
MINIMUM QUALIFICATIONS:
- Must be at least 21 years old
- Available to work evenings weekends and holidays
- Ability to stand for long periods lift heavy trays and work in a busy environment
Were pleased to consider applicants who will be physically located in and who will have a local address in Virginia Maryland or the District of Columbia for the duration of their employment. The Foundation does not offer fully remote work for any positions. Applicants who reside in any other state would be required to be physically located in and provide a local address in Virginia Maryland or the District of Columbia prior to starting work for Wolf Trap Foundation.
Wolf Trap Foundation for the Performing Arts is an Equal Opportunity Employer. We are committed to creating a diverse equitable and inclusive work environment that embraces and encourages different perspectives. We work to reflect and be representative of the communities in which we serve and in which we reside. Qualified individuals with disabilities and disabled veterans who need assistance or an accommodation in our job application processes should contact. An offer of employment is contingent on successfully passing a background check.
Employment Type
Temp
