PATIENT SERVICES COORD II - 8 hours
PATIENT SERVICES COORD II - 8 hours
Posted on :
09-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Hours: Mondays and Tuesdays 8a12:30p (days shift)Performs all duties and responsibilities of a Patient Service Coordinator II.Performs all checkin and out functions as outlined by the MGH/MGPO Front Desk Standards of Operations.Provides support and information to providers to problemsolve and manage complex administrative patient issues.Performs the daily management of encounter form processing and reconcilement.Ensures the completeness of all forms and performs basic ICD9 coding as required to complete visit encounter forms for processing.Understands all HMO Managed Care and other Third Party Insurers. Functions as a resource for patients regarding managed care plans insurance and referral issues with an ability to perform electronic insurance verification.Understands financial services and selfpay resources and provides patients with information as needed.Triages and manages complex telephone calls utilizing courteous customer service skills. Ensures that calls and/or messages are directed to and received by providers and support staff.Maintains confidentiality and privacy consistent with HIPAA guidelines.Completely performs and is a resource regarding all revenue enhancement activities including but not limited to registration verification copayment collection cash management encounter form reconcilement etc.Schedules patient appointments and creates templates for visits and diagnostic testing as required. Coordinates the scheduling of diagnostic testing in consultation with the provider.Creates and maintains patient charts in an orderly and confidential manner.Coordinates and tracks referrals and decrements visits appropriately.Formats prints and mails provider correspondence to referring physicians within a oneweek timeframe.Files copies of correspondence reports notes etc. in patient charts.Provides crosscoverage for other practice PSC II for absences vacations etc. and during fluctuations in workflow as needed.Assists with training and orientation of new administrative support staff as needed.Performs all other related tasks which would facilitate the flow of patients through the practice or which would enhance the quality of service to patients.Works on special projects as directedHigh School Diploma RequiredMassachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills perspectives and ideas we choose to lead. Applications fromprotected veterans and individuals with disabilities are strongly encouraged.
Required Experience:
Chief
Employment Type
Part-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
