Concessions Supervisor Full-Time Acrisure Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands bars and portable food & beverage locations.. The Concessions Supervisor must be personable and able to work in an ever changing fastpaced environment. The Concessions Supervisor will assist the Concessions Manager and the rest of the OVG leadership team with projects including training inventory and special events.

The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $28.00.

Benefits for FullTime roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

This position will remain open until July 4 2025.

• Operational Oversight: Conduct monthly inventory counts and weekly audits to verify accurate stock levels and ensure operational readiness.
• Oversee the stocking and organization of concessions on the concourse focusing on efficiency and guest accessibility.
• Assures that the location equipment is operable and clean prior to start of event.
• Order Management: Communicate orders effectively to the Senior Concessions Manager providing timely and accurate product counts to preemptively address shortages and maintain smooth inventory flow.
• Setup and Market Sampling: Execute thorough market sampling and set up concession areas prior to events ensuring food items are properly positioned and presented for optimal guest service.
• Food Safety Compliance: Ensure that all food service areas are clean properly maintained and compliant with health and safety regulations to create a safe environment for staff and patrons.
• Problem Resolution: Actively identify and communicate any operational challenges during shifts to the Senior Concessions Manager to complete the implementation of effective solutions to enhance service efficiency.
• Record Keeping: Maintain accurate records of inventory orders and operational tasks ensuring transparency and accountability in inventory management.
• Ability to obtain working knowledge of all existing concession locations: geographical locations equipment evacuation procedures adjacent employee and guest areas and facility access.
• Promote a positive enthusiastic and cooperative workplace environment by working sidebyside with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide ongoing constructive feedback.
• Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns potential hazards accidents or incidents. Relays safety/health issues to management immediately.
• Assists Management team with projects including training inventory and special events.
• NFP Coordinator: Coordinate with all NFP volunteer groups to ensure adherence to company cleanliness standards service guidelines and legal requirements.
• Enforce all SOPs as relates to the checkin and post event maintenance of NFP service locations.
• All other duties as assigned by the managers and supervisors.

• At Least 12 years experience working in a supervisory capacity in a food & beverage environment.
• Ability to supervise the work of others.
• Ability to communicate with employees coworkers volunteers management staff and guests in a clear businesslike and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to speak read and write in English.
• Ability to work well in a teamoriented fastpaced eventdriven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition subtraction multiplication division percentages) as they relate to POS cash/credit transactions cash reconciliation and product inventory.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.