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You will be updated with latest job alerts via emailRemote tech support role assisting college students in setting up their Internet with paid training! Not a typical CSR role you should be tech savvy and have an interest in IT troubleshooting. Call center experience is not adequate on its own.
We are looking for technical knowledge great customer service skills and happy upbeat people. Youll assist Student Customers via telephone with troubleshooting Internetconnectivity basic configuration as well as account registration and general customer service inquiries.
Training is provided and will be remote.
Flexible hours and opportunities for TOP PERFORMERS to continue working your own schedule on a temporary basis throughout the year!
EXPERIENCE: Ideal candidate will have previous technical experience customer support experience or strong personal experience working with computers strong typing skills and/or previous email/chat support. Should be very comfortable working/training remotely.
SUBJECTIVE: Ability to multitask strong communication skills friendly.
Customer service and treating their customers well are the HIGHEST priority for this company. They take this seriously for everyone at every level of the company. As long as you treat students and parents courteously and are kind and friendly everything else is a side note.
AVAILABILITY:Associates who want to work this moveback should commit to1530 hours a week. Preference will be given to those who have open availability in the month of August.
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