Summary:
We are seeking an experienced IT Manager to oversee our companys IT infrastructure telephony systems network Active Directory (AD) hardware security cloud services and compliance management. The ideal candidate will be a strategic thinker with excellent leadership skills capable of managing a team and ensuring the efficient operation of all IT functions.
Key Responsibilities:
IT Infrastructure Management:
- Oversee the installation configuration maintenance and optimization of all IT infrastructure components.
- Ensure the stability integrity and efficient operation of information systems.
- Develop and implement IT policies and procedures including those for architecture security disaster recovery standards purchasing and service provision.
Telephony:
- Manage and maintain the companys telephony systems including VoIP and traditional telephony solutions.
- Ensure the telephony infrastructure meets business needs and integrates seamlessly with other IT systems.
Network Management:
- Oversee the design implementation and maintenance of the companys network infrastructure (LAN WAN VPN etc..
- Monitor network performance and security implementing necessary upgrades and patches.
Active Directory (AD):
- Administer and maintain the companys AD environment ensuring proper user and group management.
- Manage GPOs AD schema and forest/domain structure.
- Ensure AD integration with other IT systems and services.
Hardware:
- Oversee the deployment maintenance and support of all office hardware (computers printers peripherals etc..
- Manage hardware inventory and ensure all devices are up to date with the latest software and security updates.
Security Management:
- Develop and implement security policies protocols and procedures to protect company data and IT infrastructure.
- Monitor security vulnerabilities and threats responding to and mitigating security incidents.
- Conduct regular security assessments and audits.
Cloud Management:
- Manage and maintain the companys cloud services and infrastructure.
- Oversee cloudbased solutions ensuring their security availability and performance.
- Evaluate and implement cloud services to meet business needs.
Compliance Management:
- Ensure IT operations comply with regulatory requirements and industry standards
- Develop and maintain documentation for compliance audits.
- Stay updated on regulatory changes and implement necessary adjustments.
Team Management:
- Lead and manage a team of 58 IT professionals.
- Assign tasks set goals and monitor performance.
- Provide training mentoring and support to team members.
- Conduct regular performance reviews and provide constructive feedback.
Vendor Management:
- Liaise with external vendors to procure IT hardware software and services.
- Manage vendor relationships and ensure the timely delivery and quality of products/services.
Budget Management:
- Prepare and manage the IT budget.
- Ensure costeffective solutions and monitor expenditures to stay within budget.
Project Management:
- Lead IT projects from inception to completion ensuring they are delivered on time within scope and within budget.
- Collaborate with other departments to understand and fulfill their IT needs.
Qualifications:
- Bachelors degree in Computer Science Information Technology or a related field.
- Proven experience as an IT Manager or similar role.
- Strong knowledge of IT infrastructure telephony network management Active Directory security and cloud services.
- Experience with office hardware management.
- Excellent leadership and team management skills.
- Strong project management skills with the ability to handle multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Problemsolving aptitude and a strategic mindset.
- Relevant certifications (e.g. ITIL PMP CCNA CISSP etc. are a plus.
Preferred Skills:
- Experience with virtualization technologies.
- Knowledge of cybersecurity principles and best practices.
- Familiarity with IT compliance and regulatory requirements.
Required Experience:
Manager