Partners eCare Application Coordinator ExtensionsDevelopment
Partners eCare Application Coordinator ExtensionsDevelopment
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Salary Not Disclosed
1 Vacancy
Job Description
Bachelors degree required
5 or more years experience in management operations and project management preferably within a healthcare environment
PMP or other PM certification preferred
Skills/Abilities/Competencies
Strong project management and organizational skills
Strong commitment to customer service
Excellent written and verbal communication skills
Ability to multitask and prioritize work requirements
Ability to understand the program environment and competing priorities in conjunction with program goals.
Ability to provide direction as needed to team members other staff and consultants.
Ability to work within a complex multisite environment
Ability to handle stressful situations in calm and professional manner
Strong analytic and problem solving skills
Ability to cooperatively and effectively work with people from various organization levels (entry level staff to senior leadership) and build consensus through negotiation and diplomacy
Strong PC / Microsoft skills required (i.e. Microsoft Office Suite Microsoft Project Microsoft Visio)
Additional Information
Standard office environment.
Frequent local travel to Partners sites.
No direct reports but must be able to manage indirect resources who are participating in project
Awareness of budget and implications for project
Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills perspectives and ideas we choose to lead. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law.
About Our Organization
As a notforprofit organization Partners HealthCare is committed to supporting patient care research teaching and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital Partners HealthCare supports a complete continuum of care including community and specialty hospitals a managed care organization a physician network community health centers home care and other healthrelated entities. Several of our hospitals are teaching affiliates of Harvard Medical School and our system is a national leader in biomedical research.
Were focused on a peoplefirst culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.
Our employees use the Partners HealthCare values to govern decisions actions and behaviors. These values guide how we get our work done: Patients Affordability Accountability & Service Commitment Decisiveness Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion Integrity & Respect Learning Continuous Improvement & Personal Growth Teamwork & Collaboration.
General Overview
Reporting to the Partners eCare Clinical Program & Services Director the Partners eCare Clinical Program & Services Coordinator will assist in the coordination collaboration and of application and services enhancements application integration extensions development and system and functionality assessments.
Responsibilities
Assist in coordinating the work of the Partners eCare Clinical Program & Services team for the enhancement application integration extension and/or services development.
Assist in the development of functional requirements and specifications for enhancement extension application integration and other development work with Epic and Partners.
Coordinates the design build test and deployment of product extensions enhancements application integration developments. In collaboration with other project teams and Epic. Ensures end to end process and system objectives are met.
Identifies resolves and escalates issues to Partners eCare Clinical Program & Services Director as needed.
Facilitate and ensure that project teams complete work assignments in accordance with an established project timeline.
Provide ongoing project status reports to management user groups project steering committee and executive leadership
Provide quality customer service and serve as an exemplary representative of Partners eCare. Ongoing communication feedback and followthrough with customers and executive leadership is essential
Troubleshoots and triages production development issues to reach resolution with various application and development team members. Workday and offhour oncall responsibilities.
All other duties as assigned
Required Experience:
IC
Employment Type
Full-Time
