EquipmentShare is Hiring a National Technical Support Specialist Climate Control
EquipmentShare is seeking a National Technical Support Specialist Climate Control to join our growing Advanced Solutions division. This role will serve as a subject matter expert supporting sales efforts and delivering engineered climate control solutions for complex customer needs across multiple vertical markets and geographic regions.
Youll work closely with our Territory Account Managers Advanced Solutions Reps and National Account Managers to develop quote and execute customized solutions involving HVAC dehumidification and more. This is a customerfacing and highly technical position that requires a blend of technical knowledge sales support and project .
Location: Remote/TravelBased National Coverage (Multiple Regions/Districts)
Schedule: Monday to Friday standard business hours with flexibility for travel. Occasional weekend or afterhours support may be needed for key project setups or customer needs.
Why EquipmentShare is a Better Place to Work
- Competitive compensation
- Medical Dental and Vision coverage for fulltime employees
- Generous paid time off (PTO) and companypaid holidays
- 401(k) with company match
- Annual tool and boot reimbursements (where applicable)
- Fitness membership stipends and wellness initiatives
- Companysponsored events food trucks and monthly family dinners
- 16 hours of paid volunteer time annually
- Career advancement and professional development opportunities
- Access to industryleading diagnostic and sizing tools
- Collaborative team culture focused on innovation teamwork and customer success
Primary Responsibilities
- Serve as a technical subject matter expert for climate control equipment (including HVAC dehumidification and more) across a variety of vertical markets.
- Support sales activities by assisting reps with customerfacing engagements product recommendations and applicationbased solution development.
- Conduct job walks site assessments and needs evaluations to size and design appropriate temporary climate control solutions.
- Provide technical guidance and recommendations to ensure optimal performance and customer satisfaction.
- Assist in quoting specialized equipment packages tailored to customer project specifications.
- Lead project management efforts for large or complex job setups including coordination of logistics commissioning and operation.
- Deliver ongoing product and application training to internal sales and operations teams to improve technical capabilities.
- Stay current with emerging technologies and product innovations by collaborating with internal product teams and manufacturers.
- Participate in sales presentations with internal teams offering technical credibility and application expertise.
Skills & Qualifications
Required Skills/Abilities:
- Strong technical understanding of temporary climate control systems including HVAC chillers heaters air handling units and pumps.
- Proven ability to size design and specify complex solutions.
- Solid grasp of heating and cooling principles basic engineering and the ability to read schematics.
- Excellent communication presentation and interpersonal skills.
- Willingness and ability to travel frequently across assigned regions.
Education and Experience:
- High school diploma or equivalent required; technical certifications preferred.
- Minimum 10 years of experience in HVAC or climate controlrelated roles.
- Previous experience in a customerfacing presales technical support role strongly preferred.
Physical Requirements:
- Ability to walk job sites climb stairs/ladders and evaluate equipment setups.
- Must be able to lift up to 50 pounds periodically.
- Must possess a valid drivers license with a clean driving record.
- This is a safetysensitive position; candidates must pass a 10panel drug screen.
Required Experience:
Unclear Seniority