Member Solutions Specialist
Member Solutions Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Responsibilities
- Promotes credit union products and services based on member needs identified through conversations and maintain current knowledge of all credit union services and policies.
- Counsels members on interest rates crosssell services and assist with opening new share accounts share draft accounts and certificates.
- Assists members in completing applications for Individual Retirement Accounts and Share Certificates process new account information and order checks and debit cards.
- Maintains cash drawer processes member transactions and handles wire transactions.
- Provides assistance to members with closing accounts processing quick cash loans and setting up payroll distributions.
- Addresses member inquiries resolves account discrepancies and complaints and provides exceptional customer service.
- Advises members with closing accounts and account discrepancies and complaints process quick cash loans and processes wire transactions.
- Performs other duties as assigned.
Qualifications
Required Experience:
Unclear Seniority
Employment Type
Full-Time
