Global Events Production Associate

POS17901

*Please note: due to volume the application deadline is Wednesday April 9th at 6pm EDT.

Global Events Production Associate

Are you excited about the opportunity to create exceptional largescale event experiences and have a keen eye for detail Do you thrive in fastpaced environments where no two days are the same If so were looking for an Associate Event Production Manager to join our dynamic Global Events Production team to help deliver worldclass experiences including our flagship event INBOUND which attracts over 12000 attendees annually!

This position sits at the intersection of customer service live event operations and production support requiring someone who can seamlessly transition between different tasks while maintaining high standards of quality and efficiency. The ideal candidate possesses a strong learners mindset demonstrating intellectual curiosity adaptability to new technologies and processes and a commitment to continuous growth in an everevolving event landscape. Youll have the opportunity to contribute to meaningful projects that directly impact the attendee experience while developing a comprehensive understanding of largescale B2B event production from the ground up.

PRIMARY RESPONSIBILITIES

Event Customer Service & Attendee Experience

• Oversee and respond to all attendee inquiries manage support resources and knowledge base for staff.

• Proactively update modify and add relevant support articles and develop templates for responses based on attendee inquiries; maintain consistent communication throughout the attendee journey

• Arrange reasonable accommodations and accessibility services including transportation CART and ASL.
• Ideate and implement wellness initiatives for events.

Event Administrative & Project Management

• Maintain and optimize event project management tools (Asana Google Drive etc. to ensure efficient workflows across the Global Events team.
• Maintain the Global Event teams internal communications site for cross functional announcements and updates across the global HubSpot community.
• Oversee vendor contract processing and invoicing management process for the Global Events portfolio.
• Track and manage the Equipment & Operations (E&O) budget for the Global Events portfolio
• Manage various event logistics projects to include shipping inventory storage transportation and postevent material donation coordination. Support other various production and operations tasks across as needed.

Event Production & Content Support

• Support content production logistics for live events including keynotes and breakout sessions.
• Organize and archive postevent recordings and media assets.
• Assist with event setups breakdowns and manage internal production workbooks.

REQUIREMENTS

• 02 years in event management conference production event customer service or a related field
• Exceptional organizational skills with demonstrated ability to manage multiple event projects simultaneously
• Strong customer service orientation with excellent written and verbal communication skills for attendee interactions
• Proficient in Google Workspace Microsoft Office and event project management tools
• Detailoriented adaptable and collaborative team player
• A passion for AI and willingness to learn event technology
• Must be willing to travel 12 times per year
• Must be willing to work flexible hours to align with global event schedules

What is the Global Events Division

When we think about what sets us apart as humans its the power of our minds and the connections we make with each other. We are uniquely able to learn from the past and shape our future. Thats exactly what we intend to do with our events all aimed at educating and inspiring attendees from around the world about the latest developments in HubSpot products technology business marketing sales customer success academia and culture. The Global Events team oversees our marquee event INBOUND with over 12000 attendees our international GROW series and field events.

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Cash compensation range:USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.

The cash compensation above includes base salary ontarget commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible roles. In addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons.

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