Demand Deposit Account- Implementations Specialist
Demand Deposit Account- Implementations Specialist
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1 Vacancy
Job Description
Job Description:
Do you have a strong background inDeposit operationspreferably with Demand Deposit Accounts and experience working in the backoffice bank operations
Job Summary
Implementation Specialists are responsible for executing solution and application implementations for existing and new customers. They focus on and are typically assigned to implementations of one or more smaller solution(s) from lower complexity software and/or smaller customers. Their projects include new conversions crosssell and mergers that are positioned with relatively low intensity. Specific activities Implementation Specialists perform may include customer data conversion and configuration golive transition and/or a combination of both.
Responsibilities
Effectively communicates and interacts with the customer.
Introduces customers to their CSI solution(s).
Defines implementation requirements and ensures alignment with each customers functional expectations.
Stays informed about all relevant products and enhancements to ensure knowledge for successful training and conversion.
Performs other duties as assigned.
Data conversion and configuration specific tasks
Defines file layout and/or mapping for conversion of data from previous system to CSI solution; creates data mapping diagrams for data translations and defines the rules for how data is moved.
Gathers requirements for and configures application settings within CSI solution to meet the clients functional expectations.
Configures software onto solution hardware; prepares and executes hardware driver configurations.
Prepares for and executes solution testing; may lead customers through initial acceptance testing activities; triages issues resulting from user acceptance testing.
Performs other duties as assigned.
Transition specific tasks
Prepares and delivers solution training to end users.
Provides initial golive hypercare support; prepares and executes the transition plan for ongoing customer support.
Supports postimplementation issue resolution and training as necessary.
Primary Results Accountable for Achieving
When applicable that data is converted accurately.
Application configuration is complete and accurate.
Customer is properly trained for use of the systems.
Customer is effectively supported during the project transition period.
All parts of the implementation process are successful and the customer is satisfied.
Job Requirements
Education or job knowledge equivalent to college or university undergraduate education.
The minimum amount of relevant work experience required to successfully perform the job is at least two 2 years.
Qualified candidates will have a strong background in Deposit Operations and DDA functionality. Selfstarter who is detail oriented with strong analytical and MS Excel skills a must!
Strong verbal and written communication skills
Persuasive skills with the ability to influence diplomatically
Strong reasoning and analytical abilities
Proficiency in MS Office with advanced skills in Excel
Effective leadership networking and administrative skills
Excellent organizational skills with attention to detail and time management
Selfmotivated with a proactive approach to tasks and problemsolving
Proven ability to build and maintain relationships internally and externally
Ideal Candidate will have a a strong background inDeposit operationspreferable with Demand Deposit Accounts. Experience working in the backoffice bank operations.
Work Environment
Travel: Some travel required 10.
Physical Demands: The employee must be physically able to perform all essential job duties with or without reasonable accommodation and shall be physically able to perform the tasks and/or functions listed above to the extent jobrelated and consistent with business necessity.
As a forwardthinking software provider Computer Services Inc. (CSI) helps community and regional banks solve their customers needs through open and flexible technologies. In addition to its awardwinning core banking platform these include the latest in lending digital banking payments financial crime prevention and cybersecurity. Building on its nearly 60year track record of personalized service CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI visit www.csiweb
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay we consider various factors such as your skills qualifications experience and location. Along with a competitive salary this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age physical and mental disability marital status veteran status or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process please email us at and we will work with you to meet your accessibility needs.
For applicants residing in California please read Privacy Notice for California Residents CSI (csiweb)
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
