Operations Manager
Operations Manager
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ZAR 500000 - 540000
1 Vacancy
Job Description
Main purpose of the role:
- Responsible for managing and motivating all staff. Ensuring a highquality standard on time delivery and achievement of targets.
DUTIES AND KEY RESPONSIBILITIES
1. Responsible for overseeing the entire CMS Operation:
- Manage the relationship with the Client whilst maintaining profitability and productivity.
- Plan implement and monitor annual budgets scheduling expenditures analyzing and reporting on variances and taking appropriate corrective actions to compensate for variances.
- Management of financial and administrative requirements
- Ensure Standard Operating Procedures as well as KPI measures are developed implemented and monitored.
- Ensure rework campaigns standardized fitments overall WIP management targets are met in accordance with customer scope.
- Ensure operations adhere to SHEQ and ISO standards 5S and Gemba principles as high priority.
- Ensure Operations strive to fulfil BBBEE such as procurement and recruitment objectives.
- Ensure to manage Workshop (and inplant areas) Equipment & Storage Yard maintenance.
2. Promoting customer relations:
- Maintain good relationships with external and internal customers and handle any customer complaints.
- Promote interdepartmental cooperation and synergies.
- Participate in daily morning meetings at Plant level with customer management.
- Review fitment quality as per standard operating procedure.
- Develop implement and monitor guidelines for customer satisfaction.
- To support Contracts Manager to grow Technical Portfolio to find new business and spot opportunities.
3. Manage all productive staff effectively and efficiently.
- Plan and adjust staff workloads and allocate daily tasks to team members.
- Provide advice and technical assistance to team members.
- Ensure all operations staff adhere to Standard Operating Procedures and safety protocols.
- Ensure all staff are adequately trained in terms of their duties.
- Using the Performance Management system to ensure all staff are appraised on the performance and given sufficient training coaching and mentoring where applicable.
- Ensure all new staff are properly inducted on all policies and procedures.
- Ensure all department employees time keeping and attendance adherence.
- Ensure corrective action is taken on employees who do not comply with policies and procedures of the company.
- To foster a team environment of inclusivity and transparency.
Experience/Education:
- Red Seal Artisan (Electronics or Mechanical) / Degree or Diploma in Mechanical Engineering Must have production experience.
- 3 years working experience in the same or similar position.
- Ability to effectively communicate at all levels (both internal and external customers) Aftermarket fitment knowledge required.
- Proven record of planning and executing projects.
- Effective management and utilization of resources 80 employees.
- Must have sound computer knowledge and applications at an advance level (Full MS Office Suite)
Additional Duties:
- Ensure the department adheres to ISO 9001 Quality Processes and standards.
- Ensure the department adheres to ISO 14001 Environmental Processes and standards.
- Ensure the department adheres to ISO 18001 Health and Safety standards.
Required Experience:
Manager
Employment Type
Full-Time
