Associate Director University Advisement Operations

The Associate Director of University Advisement and Operations is responsible for being knowledgeable and proactive in student success data collection analytics and interpretation of data for actionable implementation and outcomes. The Associate Director provides an integrative approach to support the departments efforts in strategic plans and initiatives in academic advising student intervention and support and a demonstrated standard of care for student enrollment and matriculation. The Associate Director supports the mentorship curricular areas of academic social professional and policy integrations. These departmental services and programs will support student retention student selfefficacy and a transformational college experience maximizing the studentcentered approach and deepening connection to the Mercy University community.

• Support students in their transition to the University and integrate new students into the academic social and professional aspects of the University resulting in improved retention and graduation outcomes

• Manage daytoday operations of the University Advisement office ensuring the delivery of highquality advising services to students

• Utilize data and analytics to monitor advising effectiveness identify trends and make recommendations for improvements

• Collaborate with faculty staff and administrators to coordinate academic advising services across various disciplines and departments

• Assist in the development and of advisingrelated initiatives including orientation programs academic workshops and advising campaigns

• Lead and manage professional development initiatives ensuring team members have access to relevant training opportunities to enhance skills foster growth and improve overall performance

• Provide cohort intervention programs and lead student achievement planning for probation statuses dismissals and other potential departures from the University

• Intervene with holistic advice on college student readiness including financial literacy academic readiness and preparatory characteristics to identify solutions for student success

• Provide student engagement programs and services resulting in a quality experience for Mercy students

• Work specifically with the assigned student caseload portfolio

• Assist in evaluating strategies and programs and implementing changes as necessary

• Any other related duties as assigned

• Minimum 5 years of related experience required. Experience in enrollment management student services or academic affairs will be given preference
• Minimum 2 years supervisory experience is required
• Bachelors degree required; masters degree preferred

About Mercy

Mercy University is a dynamic independent coeducational New York City area university that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business Education Health and Natural Sciences Liberal Arts Nursing and Social and Behavioral Sciences.

Mercy is the regions largest private nonprofit MinorityServing Institution proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI) Mercy University has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education earning their prestigious Seal of Excelencia for intentionally serving Latino students.

Mercy University was further recognized by HACU as a national leader in awarding bachelors degrees to Hispanics in several disciplines including Psychology Sociology and Business. Westchester Magazine has also named Mercy the Best College in Westchester County inand 2022.

Mercy is committed to offering an inclusive learning environment to help a diverse student body set a course for their future. To support its student body Mercy has been awarded a number of federal grants which enable us to better develop and deliver education to our students.

Mercys student body reflects the rich diversity of the New York metropolitan area. Enrollment including fulltime and parttime undergraduates and graduates is approximately 8800. Mercy students learn on campuses in Dobbs Ferry the Bronx and Manhattan as well as online.

At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer highquality health care plans retirement benefits tuition discounts flexible spending and much more.

Our Mission:
Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and highquality learning environments thus preparing students to embark on rewarding careers to continue learning throughout their lives and to act ethically and responsibly in a changing world.

EEO Statement

Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age race color national origin ethnicity creed religion marital status sex sexual orientation gender gender identity pregnancy height weight genetic information disability or protected veteran status.

As part of this commitment Mercy University will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact The Office of Human Resources atOption 6 or via email at .

The posted salary range for this position is based on several legitimate nondiscriminatory factors set by the organization. Mercy is committed to ensuring equal pay opportunities for equal work regardless of gender race or any other category protected by federal state or local pay equity laws.

Campus Safety

Mercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be foundhere.