QA Automation Engineer Customer Success
QA Automation Engineer Customer Success
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Job Description
Appvance is the inventor first to market and industry leader of AIdriven autonomous testing. Every day we disrupt the software testing industry through our patented Appvance IQ (AIQ) unified test platform. We deliver automated testing to the worlds leading brands using the most advanced Machine Learning engine that can design generate and execute tests for sophisticated web and mobile applications with no human intervention.
About the Role: (Work from Office)
The QA Automation Engineer also known as the Customer Support Engineer role plays an important part in our companys product development process and customer success. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being costeffective.
If you hold an engineering background and enjoy providing endtoend solutions to software quality problems wed like to meet you. Ultimately you will monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
What you will be doing:
- Review system requirements and track quality assurance metrics
- Implement tests debug and define corrective actions
- Understand customers project and implement the same scenario using the Appvance platform
- Architect and design complex testing scripts in a short time frame
- Document new processes and keep existing documents updated
About you:
- 3 years in a testing organization/ department with experience in functional automation and performance testing
- Good knowledge of SDLC and a thorough understanding of various testing methodologies
- Be a selfstarter with the ability to work independently in a fastpaced environment
- Experience with an Automated Functional Testing tool like QTP or Rational or Selenium
- Experience in testing UI web applications and web services
- Ability to lead a call understand the issue and try to give a workaround for the issue
- Experience in manual/ automation/ performance/ acceptance/ regression testing
- Exposure to Test automation tools like Sahi Selenium JMeter SoapUI etc.
- Ability to analyze application logs
- Experience in reporting bugs preparing test reports tracking bugs to closure
- Good understanding of all phases of software testing and quality control
Appvance is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
Required Experience:
Manager
Employment Type
Full-Time
