Operations Trainee
Operations Trainee
Posted on :
08-04-2025
Employer Active
1 Vacancy
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Job Description
First and foremost were looking for people who are excited about what were doing you dont need to know anything about IoT but should be excited to learn. Were building in an entirely new space so youll be able to use creativity to help us solve problems and delight our customers.
Were looking for someone who has always loved planning and organizing stuff and is obsessed about delighting the end user. For e.g. you might have been in charge of the dance program at your college and you ensured that it was done to perfection right from the stage lightings to water for the participants to ensuring that the judges were picked up on time to the video recordings of the program you made sure there were no glitches in between.
If you believe that the backbone for success is good planning and you have the right ingredients like the hard work determination and perseverance to work the plan then we have the right role for you. While we have emphasised a lot on the planning bit we also expect you to be able to take any bouncers that might come your way i.e. you should ideally be able to work well even if things dont go as expected. Which obviously means that you have loads of common sense and must be reasonably comfortable with basic troubleshooting for random stuff!
A day in your role will involve any of the following (or a combination)
Lead motivate & support a team within a timesensitive and demanding environment including setup and implementation of Syooks deployment plans for all direct deployments problem resolutions and customer support Pan India. Support crossfunctional teams in their day to day operations. E.g.: Support R&D teams with locating & testing new hardware prototypes. Manage end to end supply chain of product (including material and inventory management). Conduct Daily Operational standups Client management to improve customer experience and customer retention manage timely data collection (when required) to update operations metrics to achieve productivity targets reduce cost per unit eliminate errors etc.
Take complete ownership of live deployments at client premises including site surveys configuration & installation of hardware training & handholding of end users postdeployment operational & technical support & enhance overall customer experience throughout the project lifecycle. This is a full time position based out of New Delhi with the option of working remotely for a few days in the month (obviously when you dont have active deployments!. You should be willing to travel extensively within India/abroad and even to remote places. Now if all of this sounds exciting to you read ahead and see what we have (and dont have) to offer.
Requirements
About you
None of these are requirements but do describe the kinds of people that we think would be most effective at Syook right now.
- You can usually think on your feet and find that exciting! Love interacting with people and can communicate very well in both English and Hindi. Obviously a plus if you know other languages.
- B.Tech graduate (preferably from electronics background).
- Excited for a frontrow seat into a fast growing early stage company. Enjoy thinking through tradeoffs with mindfulness of shortterm needs and our longterm direction.
- Willing to travel extensively locally and should have 2 wheeler with license Happy to get hands on and organize stuff on the ground.
Technically these are some of the things we would like for you to have to be able to contribute effectively in this kind of a position:
- Efficient use of Google Suite and MS Office
- Good project management operations management & supply chain management skills
- Good understanding of basic config & troubleshooting of routers/modems via laptops should be comfortable working around electrical & electronic components.
Required Experience:
Intern
Employment Type
Full-Time
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