Client Success Associate
Client Success Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Are you looking for a growing company who will invest in your professional development
seoClarityis the technology leader in Search Engine Optimization (SEO) marketing analytics and ourtechnology platformand services helpthe worlds best and biggest brandsoptimize theirwebsitecontentso they can befound online and connect to their customers.
As a Client Success Associate (CSA) youll start the exciting journey of learning what it takes to succeed in a fastpaced SaaS company. This entry level position is the perfect opportunity for recent graduates looking for their first professional role in technology or professionals looking to get into the exciting world of Customer Success. Youll be shadowing and supporting Client Success Managers as they work to onboard train and consult the worlds largest brands in their Search Experience Optimization efforts using our industryleading Enterprise platform seoClarity. The exposure you gain will help prepare you for managing and growing your personal portfolio of clients as a Client Success Manager.
- Learn about our company our customers our product and our culture through a robust schedule of inperson ondemand and companywidetraining
- Shadow our Technical Services Product Marketing Sales and Professional Services teams to learn every angle of our holistic approach
- Grow a deep understanding of our Customer Journey each milestone and the intended Client Outcomes every step of the way
- Attend live client calls user trainingand platform demos to learn our fivestar approach to customer success
- Participate in weekly presentation sessions with peers and management for ongoing constructive feedback and softskill development
- Flex your marketing skills by contributing to our company blog helping with industry research and working to nurture critical client relationships through email campaign management and survey creation
- Become an Excel and Google Analytics expert through custom data projects supporting some of our largest enterprise customers
- Build your project management time management and administrative organization skills by using a handful of platforms to document and maintain critical customer activity
- Focused on Learning Observing and Applying skills to achieve Results
- Organized and great at
- Committed to learning about online marketing and Search Engine behavior
- Analytically Motivated
- Collaborative; Committed to Winning Losing and Learning as a Team
- Trustworthy and Dependable
Requirements
- 4 yearBA/BS degree
- Excellent Communication Skills; written and verbal
- Experienced in Microsoft Office Suite advanced in Excel
- Comfortable presenting in front of an audience
Benefits
- Medical Dental and Vision Insurance
- 401k plus matching
- Health Spending Account (HSA)
- Maternity and Paternity Time Off
- Paid TimeOff
- Paid Holidays
- Commuter Benefits
- Stocked Kitchen
- Employee Volunteer Activities
- Happiness Committee Events
At seoClarity we embrace and celebrate our differences. We believe that diverse backgrounds cultures abilities experiences thoughts and perspectives lead to more creative problemsolving better outcomes and a stronger organization. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share in this commitment to fostering an environment that supports inspires and respects all individuals. We seek to recruit develop and retain the most talented individuals from all social classes who also share our beliefs.
At seoClarity employment is based solely on an individuals merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race color religion gender sexual orientation gender identity gender expression national origin mental or physical disability age genetic information military or veteran status marital status pregnancy or related conditions or any other basis protected by law or local ordinance.
Required Experience:
IC
Employment Type
Full-Time
