Senior Manager Field Sales Training
Senior Manager Field Sales Training
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1 Vacancy
Job Description
Location(s)
St. Louis MissouriDetails
Kemper is one of the nations leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a highperforming culture valuable opportunities for personal development and professional challenge and a healthy worklife balance can be highly motivating and productive. Kempers products and services are making a real difference to our customers who have unique and evolving needs. By joining our team you are helping to provide an experience to our stakeholders that delivers on our promises.
POSITION SUMMARY:
The Senior Manager Field Sales Training role will lead a team responsible for developing training curriculum designing plans implementing initiatives and delivering training and development of agents field leadership and support staff to ensure alignment with the business results for Kemper Lifes sales force.
The Sr. Manager will serve as an effective training and development liaison for field employees with emphasis on developing relationships within the business units. This role will work closely with the Sales Operations leadership team the Distribution leadership team and other business partners to support organizational goals ensure accurate reporting and to be a strategic partner.
POSITION RESPONSBILITIES:
- Manage the development of field training programs materials and methods in accordance with needs and requirements to achieve both immediate and longrange goals.
- Analyze business data to create training programs that foster a positive learning environment and support the operational and development needs of the field organization.
- Establish and maintain partnerships with managers directors and division heads to determine and forecast the training needs of the organization. Translate those requirements into training programs and services that meet the identified needs.
- Effectively apply knowledge of instructional design and adult learning theory to the design and delivery methods of new training/development programs.
- Utilize multimedia technology eLearning and electronic performance support as part of a blended approach.
- Identify and evaluate vendor solutions for training.
- Review external training materials and/or programs to determine feasibility and applicability.
- Administer programs and assign training activities and resources.
- Create and maintain accurate records on the progress and performance of training initiatives.
- Develop and manage metrics to established standards.
- Support the team to coordinate and track progress of key strategies initiatives and projects; ensure key milestones and timelines are met as per strategic agenda opportunities
- Support the continuous exchange of best practices learning and information across all teams within Kemper and Kemper Life
- Coordinate overall field training roadmap events and content for Kemper Life
- Support strengthening of relationship with all internal and external partners
- Develop team through establishing a culture of trust and transparency.
- Enable effective coaching relationships by providing coaching; creating learning opportunities; building competencies; exchanging feedback; and advising.
- Other duties as assigned.
POSITION QUALIFICAITONS:
- Bachelors degree in Business or related field or the equivalent in related work experience
- A minimum of 5 to 7 years of training development and/or instructional design work experience required.
- At least 2 to 4 years of leadership experience in a training and development role
- Sales training experience in insurance and/or financial services
- Experience working with current training technology and multimedia tools and applications
- Bachelors degree in Business or related field or the equivalent in related work experience
- A minimum of 5 to 7 years of training development and/or instructional design work experience required.
- At least 2 to 4 years of leadership experience in a training and development role
- Sales training experience in insurance and/or financial services
- Experience working with current training technology and multimedia tools and applications
- This is an onsite position in our Chesterfield MO office
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity Equity and Inclusion efforts to align with our vision mission and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information such as your social security number or banking information via text or email. Additionally Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message delete it.
Required Experience:
Senior Manager
Employment Type
Full-Time
