Beverage Manager for Luxury Lifestyle and Wellness Retreat

• Start Date: Immediate Start
• Salary: Negotiable (DOE)
• Location: West Dorset UK
• Contract: FullTime Permanent
• Benefits: Staff accommodation (if required) with subsidised rent Voluntary Pension up to 10 Bonus based upon KPIs Private Medical 25 Medical 25 days Annual Leave Public Holidays

Job Overview:

The Chace People Team is looking for a dynamic individual to join our clients luxury lifestyle and wellness retreat as part of the preopening F&B Service Team specialising in beverage management. This role reports to the Head of Hospitality Operations and is responsible for leading beverage services ensuring marketleading standards and exceeding guest expectations promoting the clients wines and introducing and establishing a luxurious provision and service. The role requires efficient collaboration with the Service Team to deliver exceptional F&B and hospitality experiences while partnering with various other teams across the retreat and embodying the client in an ambassadorial role. Youll support and drive its operation PR continued development enhancement and success.

Key Responsibilities:

• Lead hospitality services to achieve marketleading standards across food and beverage emphasising highquality service and promotion of all beverage offerings.
• Introduction of contemporary fine dining selection and service in keeping with the brand vision and ambitions.
• Provide a leading level of expertise across all menu items including wine coffee tea and cocktails.
• Collaborate effectively with the Service Team to ensure bestpractice F&B and hospitality services at all times.
• Enhance guest experiences through exemplary visual physical and sensory interactions.
• Represent the client as an ambassador to support operational success and continued development.

Beverages:

• Oversee highstandard service across outlets and accommodations.
• Use of innovation and flare to deliver a 5* memorable service to all guests leading by example.
• Introduction of menu items aligning with the wider provision of the establishment.
• Coordinate stocks to maximise sales and maintain service and packaging standards.
• Lead training sessions to ensure consistent high standard of service.
• Participate in winetasting activities and collaborate on developing wine experiences.

Food & Beverage (F&B):

• Follow established procedures for 5 Star Hotel / fine dining / formal plated food and drink service across various guest services.
• Demonstrate comprehensive knowledge of menus including ingredients preparation availability pricing and pairings.
• Upsell food drink activities experiences and events to increase revenue and profitability.
• Maintain cleanliness sanitation and presentation standards in all F&B areas.

Miscellaneous:

• Support marketing in promoting activities experiences and events.
• Lead and participate in preparing activating and clearing activities and events.
• Implement control measures for premises access and safety compliance.
• Accept responsibility as a Competent Person in the implementation of the companys Health & Safety Policy.

Requirements:

• Experience in leading or assisting in leading the beverage provision for a luxury hospitality setting
• 5 Star Hotel / Fine Dining / Formal Plated Service required.
• Comprehensive beverage knowledge encompassing wine coffee tea cocktails.
• Demonstrable ability to deliver an impressive memorable dining experience.
• Presentable cheerful and polite demeanour wearing appropriate uniform and maintaining personal hygiene standards.
• Availability for weekend and evening work as well as outdoor work as required.
• Proactive enthusiastic teamoriented with respect for maintaining good working relationships.
• Reflect the ethos of the client in appearance character and guest interactions.

Training:

• Essential: Mews CRM Basic Food Hygiene HACCP Manual Lifting
• Voluntary: First Aid at Work Fire Safety