Customer Service Professional
Customer Service Professional
Posted on :
08-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Hiring agents who want to work remotely to provide customer service support to various companies. Candidates applying for the role should be highly organized and must perform multiple tasks for different teams/clients simultaneously. Any sort of experience with marketing campaigns and an understanding of what excellent customer service means is valued highly.
Update internal databases with account information.
Coordinate meetings calls and demos.
Create detailed reports of campaign results.
Help create promotional materials (e.g. presentations and videos).
Requirements
Answering inbound phone calls promptly and professionally.
Providing accurate information and assistance to callers.
Resolving customer inquiries and issues on time.
Documenting all interactions and maintaining detailed records.
Escalating complex issues to appropriate channels when necessary.
Following company policies and procedures.
Collaborating with team members to ensure consistent service delivery.
Adhering to clientspecific guidelines and protocols.
Meeting performance metrics and targets set by the company
Answering inbound phone calls promptly and professionally. Providing accurate information and assistance to callers. Resolving customer inquiries and issues on time. Documenting all interactions and maintaining detailed records. Escalating complex issues to appropriate channels when necessary. Following company policies and procedures. Collaborating with team members to ensure consistent service delivery. Adhering to client-specific guidelines and protocols. Meeting performance metrics and targets set by the company.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
