Data Performance Reporting Analyst Flexibly located within Scotland

Together we are Trusted to Serve Scotland.

Were transforming how we work within E&M and Property Services to create a more dynamic efficient and effective service and data is a big part of that journey.

This is your chance to shape how we use information to drive smarter decisions better performance and stronger outcomes for our teams and customers.

Sound good Were looking for a Data and Reporting Analyst to join the team.

What youll be doing

As the new Data and Reporting Analyst for E&M and Property Services youll shape the way we use information bringing together insights from Power BI Salesforce Ellipse and other sources to improve performance productivity and customer experience across our sites.

From daytoday dashboards to deeper data dives youll create reports that are easy to understand and packed with insight helping managers and operational teams make the right call at the right time.

Youll be involved in everything from streamlining reporting formats and automating updates to building new dashboards that reduce wasted visits and improve communication between teams. Whether its tracking daily workload measuring KPIs or highlighting risks and opportunities your analysis will support better service delivery at every level.

Youll report to the Maintenance Strategy and Skills Team Manager and work closely with the wider E&M and Property Services leadership team. And youll have room to shape the role too applying analytical thinking and creativity to help us work smarter and faster.

What youll bring

Youre confident with complex data and even better at making it clear and useful. Youve got handson experience building reports and dashboards in Power BI and Excel and youre comfortable working with large data sets to spot trends flag risks and drive improvement.

Youve got a sharp eye for detail a natural curiosity and a knack for asking the right questions. And whether youre walking someone through a dashboard or presenting a key insight you know how to make your point land with a range of stakeholders.

You thrive in a fastpaced customerfocused environment where deadlines matter and no two days are the same. Youre organised great at managing your time and ready to handle a mix of regular reports and oneoff requests.

Youre a team player who builds strong relationships and knows how to influence decisions in the right direction. Tools like PowerPoint and Teams are second nature and if youve used Salesforce reporting SharePoint dashboards or IBM Maximo before thats a bonus (but definitely not a musthave).

Looking out for you

While the work we do is important we know its not the only thing that matters. Thats why we make sure you have everything you need to find a good worklife balance.

This is a full time 35 hours per week) role Monday to Friday. But youll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.

When it comes to major life events we have familyfriendly policies around adoption maternity and parental leave. And for the everyday We embrace flexible working.

For your future theres our pension (the knowwhatyoullgetwhenyouretire kind) as well as life assurance.

As for some nice extras You can expect an annual company bonus. Not to mention access to SW Splash handy rewards that can save you money on holidays bills and shopping.

The notsosmall print

This role will be a Grade 6. If youre new to Scottish Water youll join us on a starting salary of 33560. Performancedriven pay progression would then allow you to move through the range to a maximum of 44140.

This role offers hybrid working so you can be based anywhere in Scotland as long as youre within commuting distance of one of our main office hubs e.g. Edinburgh Stepps Inverness Dundee.

Job offers at Scottish Water are conditional. Well be able to confirm your start date once you pass our PreEmployment Screening. This is done for us by a third party. Well ask for your permission before we initiate the checks.

If youre interested in this role or know someone else who might be well be accepting applications until midnight on Tuesday 22 April 2025.

A few final things worth knowing

Research shows that some people avoid applying for jobs unless they can meet every single criteria. If youre interested in this job but dont tick all the boxes apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So dont rule yourself out!

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!. Were also aware that some people might be experiencing temporary challenges because of life events like menopause. Were very used to making adjustments so please dont be afraid to ask.

As part of our commitment to developing a flourishing Scotland its important that all our employees are Scottish taxpayers. If you join us your home address will need to be in Scotland. If you dont already live here youll need to commit to moving here within your first three months.

Finally (finally! candidates who havent submitted an application in the last 12 months will have their records removed from our recruitment database. You wont need to do anything. Your data will be automatically deleted.

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