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You will be updated with latest job alerts via emailCity Experiences is seeking a Bartender for our City Cruises operation in Gananoque.
*Please note this is a seasonal contract position.*
About You:
This person will be adaptable dynamic and embody City Experiences RESPECT Service System.
About the Opportunity:
The Bartender provides prompt and consistent service of Dockside beverage program. Crew member participates actively within the front of house team by servicing bar guests completing timely beverage chit times managing cash drawer and maintaining a safe clean and stocked bar workspace. The successful candidate will personally contribute to the unforgettable guest experience by way of exceptional care for food & beverage being respectful of decisions made by direct supervisors be favorably viewed by their peers and be swift and efficient in the of their assigned duties.
Crew Benefits:
Essential Duties & Responsibilities:
Provide amazing hospitality to guests and coworkers as prescribed in our RESPECT Service System.
Reports to work on time and for all scheduled shifts clocking in and out appropriately in conjunction with managing personal break time appropriately.
Understands and follows all policies and procedures relating to the crews role within the company.
Maintains uniform in conjunction with a neat clean and wellgroomed appearance in compliance with appearance standards.
Proficient knowledge of all City Cruises Gananoque & Ivy Lea experiences and menu offerings.
Is aware of vessel schedule embarkment periods local attractions upcoming events and entertainment to prepare for peak dining periods.
Good understanding of common allergies preferences and religious dining restrictions.
Knowledge of various beer wine spirit cocktail styles & recipes. Adheres to Dockside Beverage menu recipes as set out by Food & Beverage Manager. Accurately prepares alcoholic & nonalcoholic beverages for bar guests and service.
Takes responsibility of bar service space by way of daily check in with on duty supervisor bar well & fridge stock preparedness and general cleanliness of work environment.
Accurately take orders and enters them into the pointofsale system following all recipes as set out by the Food & Beverage Manager.
Manages timely of order taking beverage service food service and payment ensure guests are satisfied with their experience.
Accurately collect payment from guests for purchases issues change and receipts as required. Honoring all policies set out by management team with regards to payment methods voids refunds and discounts.
Participate in the celebration and entertainment experience of the guest.
Set up and break down dining room and service stations as prescribed by management team; this requires movement of dining and patio furniture.
Assist in routine cleaning of dining room/patio including daily cleaning of equipment preparation stations stock rooms staff areas staff washrooms mopping floors polishing cutlery restocking empty bottle management and all required checklists.
Maintain the cleanliness and safety of all common areas and service stations reporting any concerns to appropriate supervisor.
Responsible for knowing understanding and practicing all City Cruses Gananoque policies and procedures.
Any other duties as assigned by the manager or supervisor on duty.
Requirements & Qualifications:
O.S.S.D. or equivalent as recognized by the Ministry of Education.
Three 3 year experience in high volume restaurant preferred.
Smart Serve Certification required.
Safe Food Handling Certificate preferred.
Energetic enthusiastic and selfdirected personality is essential.
Will be closely supervised; accepts all training and guidance on a continuous basis. Passes along best practices and techniques to fellow crew members.
Strong verbal written and interpersonal skills. Knowledge of another language in addition to English is an asset.
Must be able to effectively understand and convey written and verbal information to guests and coworkers.
Must possess a service orientation actively looking for ways to help others.
The nature of the work may be strenuous and the work environment may be warm. Will work for extended periods of time without sitting.
Required to lift furniture and other heavy items such as tables and chairs up and down stairs.
Ability to work flexible hours and shifts which may include early mornings late nights weekends and holidays.
Will be required to be available for work on all weekends during July & August including major holidays.
Ability to reach bend stoop wipe push pull move or lift up to 35 pounds 16 kilograms).
Nonslip footwear is required to ensure safety in the workplace. Crew members must wear appropriate nonslip shoes during shifts.
If required wear additional assigned Personal Protective Equipment (PPE) (i.e. gloves weather appropriate dress attire sun protection) RESPECT SERVICE
About Us:
City Experiences passion is to provide amazing experiences on land and water. Our 40year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If youre an enthusiastic team player who thrives in an environment where communication creativity and cooperation are encouraged this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences mission vision values and operating principles. By creating a company culture that puts RESPECT at its core we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment freeof harassment and/or discrimination of any type including but not limited to discrimination and/or harassment based upon race citizenship place of origin colour ancestry disability age creed sex/pregnancy family status marital status sexual orientation gender identity gender expression genetic characteristics receipt of public assistance and record of offences.
City Experiences employment and workplace decisions will be based on company needs job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.
Full-Time