Service and Aftermarket Sales Coordinator
Service and Aftermarket Sales Coordinator
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Job Description
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The Opportunity
APEX is currently accepting applications for a Service and Aftermarket Sales Coordinator to join our Door Opening Solutions Group Overhead Door team. Reporting to the Group Manager this position requires strong organizational skills excellent communication abilities strong attention to detail and a commitment to providing exceptional service to our clients.
What youll do
Responsibilities
Direct incoming calls emails and inperson inquiries from overhead door customers that require service/sales.
Work with the customer to understand their need and schedule the appropriate service.
Promote all overhead door dock leveler rollup door and other product offerings services and quote accurate pricing.
Enter detailed information in a service work order that allows the Operations Supervisor to match the best qualified technician to the customers need.
Act as a liaison between customers and the operations team gather the necessary information and respond appropriately.
Maintain and prepare reports from manual or electronic files inventories mailing lists and databases.
Provide general information to internal and external customers.
Represent the company in a professional manner with great customer service and communication skills.
Recognize and communicate areas to improve.
What youll need
Qualifications
Construction industry courses or industry work experience would be considered an asset.
Handson training approach learning by doing.
Keyboarding skills and the ability to learn new computer skills.
Syspro ERP experience would be considered an asset.
Strong organization skills and teamwork values.
Very detailed oriented.
Ability to work unsupervised.
We encourage candidates who are eager to learn and grow within our organization to apply for this exciting opportunity.
A little bit about us
Apex Industries Inc.
Apex Industries Inc. is a Canadian corporation with its headquarters in Moncton New Brunswick. A diversified company APEX operates under five business groups in the Aerospace Component Manufacturing Custom Contract Manufacturing Steel Door Manufacturing Door Opening Solutions and Product Development and Automation industries. For over 60 years we have built and maintained longterm relationships with our customers and supply chain by providing value expertise and resources. APEX strives to be a growing progressive company that adds value in its work as a trusted partner with all whom we associate.
Why Become an APEXer
At APEX we want our employees to enjoy both their job and life by working both safely and collaboratively while living healthy relishing family time and giving back to our community in all of the ways that mean the most to them fully knowing they have the support and resources needed. We are a stable employer conveniently located on a bus route offering fulltime yearround employment and want to make sure you live your best life at and outside of work.
Engaging Culture
APEX is proud to have assembled a family of highly skilled employees from various backgrounds. We are a strong advocate for diversity and inclusion encouraging all voices to be heard through collaboration and engagement in a healthy and safe working environment.
Our Work
Through the combination of machinery technology and skilled passionate people we strive to achieve excellence by working in an optimized manner. We conduct ourselves with integrity taking pride in our work and taking responsibility for our actions.
Work Life Balance
We want our employees to enjoy time with family and friends by unplugging and recharging for their own wellbeing. We offer flexible timeoff vacations and paid holidays.
Rewarding Work Environment
We hold a number of corporate events throughout the year to celebrate recognize and reward individual team and organizational success.
Learning and Development
We encourage lifelong learning by offering a variety of skilltraining programs and workshops by creating a collaborative work environment that allows you to interact with and learn from other highly skilled employees.
Comprehensive Health Benefits
Our comprehensive benefit package offering includes medical dental and health coverage along with short and longterm disability and an employee assistance program for all our employees and their families.
Employee Pension Plan
We invest in the people who make APEX a success. We reward loyalty by offering qualifying employees a competitive retirement program with employer matching contributions.
Required Experience:
IC
Employment Type
Full-Time
