Senior Staff Product Manager
Senior Staff Product Manager
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Job Description
STEP Strategic Operations is the operational engine and heart of the STEP organization driving exceptional strategic value for our employees and customers. Across our teams we support strategic STEP wide programs product and portfolio operations strategic business operations for our Workflows and Experience org STEP persona learning and development (incl. onboarding and inrole training) and lead strategic customer engagement efforts with our COO and STEP leadership.
We are seeking an experienced Senior Staff Product Manager with an interest in product operations to join our talented team. As the Senior Staff Product Manager you will play a pivotal role in shaping and driving the strategic operations for all ServiceNows product managers. This includes work on the culture tools and processes training and data for the ServiceNow product managers while also representing product to the rest of the company. You will collaborate closely with crossfunctional teams leveraging your expertise to deliver innovative solutions that address the everchanging challenges in the product space.
What you get to do in this role:
- Product strategy vision and process develop and articulate a clear product strategy for our PM Tooling and the processes that align to it. Define and communicate the longterm vision ensuring alignment with industry trends and product manager (customer) needs
- Crossfunctional collaboration Collaborate with crossfunctional teams to ensure the successful development launch and support of products and programs. Work closely with stakeholders to gather input and feedback incorporating it into product strategy and roadmap decisions.
- Product Roadmap and Lifecycle Management Develop and maintain a comprehensive product roadmap outlining key features enhancements and releases. Manage the entire product lifecycle from ideation to endoflife ensuring products meet needs and remain competitive.
- Stakeholder engagement Communicatecommon priorities for product manager effectiveness across BUsand buildconsensus.
- Manage complex multidisciplinary projects from start to finish and help the teams achieve the intended outcomes
- Develop plans and help the teams stay on track by monitoring and providing ongoing visibility to product and program status (progress against key milestones key decisions dependencies issues risks metrics etc. to all stakeholders
- Assume leadership responsibilities as anaccountable owner who is committedto the outcome of making our product managers more efficient effective and empowered.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact
- 12 years of softwareproductmanagement experience
- Strong prioritizationskillsandthediscipline to focus on highimpactactivities
- Experiencedefining andcapturingproductrequirementsandtransforming them intoaproduct roadmap
- Deep curiosity about customerneeds and a track record inbuilding customer relationshipsand delivering customercentric solutions
- Drive solution development through bigpicture solution development
- Ability to serve as a team lead and coach employees at lower levels
#Productjobs
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
