Branch Technology Coordinator
Branch Technology Coordinator
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Job Description
Required Qualifications
- Minimum of 1 year of experience in PC Support/IT experience
- Able to work closely with both the leadership team and advisors
- Ability to function independently and work well with a team
- Detail Oriented
- Proficient with Excel
- Proactive decisionmaking skills
- Strong ability to collaborate
- Strong communication skills
- Able to travel to offices consisting of Columbia MD Falls Church VA and Richmond VA.
- Role is expected to be in office
Preferred Qualifications
Bachelors degree preferred
Skills
Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.
ABOUT EQUITABLE
At Equitable were a team of over ten thousand strong; committed to helping our clients secure their financial wellbeing so that they can pursue long and fulfilling lives.
We turn challenges into opportunities by thinking working and leading differently where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.
We are continuously investing in our people by offering growth internal mobility comprehensive compensation and benefits to support overall wellbeing flexibility and a culture of collaboration and teamwork.
We are looking for talented dedicated purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.
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Equitable is committed to providing equal employment opportunities to our employees applicants and candidates based on individual qualifications without regard to race color religion gender gender identity and expression age national origin mental or physical disabilities sexual orientation veteran status genetic information or any other class protected by federal state and local laws.
NOTE: Equitable participates in the EVerify program.
If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position please contact Human Resources ator email us at.
At Equitable our power is in our people.
Were individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here youll work with dynamic individuals build your skills and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential
Equitable Advisors is committed to making a difference in the lives of clients. Across the U.S. 4330 financial professionals operating under the Equitable Advisors brand engage with individual clients to build relationships focused on helping individuals achieve meaningful financial wellness. In total Equitable Advisors serves 2.4 million clients nationwide.
The Columbia MD office of Equitable Advisors has been a constant in the DC Metro Maryland and Virginia communities for over 80 years. Situated in and reflective of the communities they serve our offices in Maryland (Columbia) and Virginia (Falls Church Richmond Roanoke) house over 200 Financial Professionals and Staff support members and have an additional 50 team members integrated throughout the region.
Key Job Responsibilities
The Columbia MD office is seeking an entry level Branch Technology Coordinator. This person will report directly to Complex Technology Manager. Key responsibilities revolve around monitoring and maintaining technology related activities.
Support RingCentral (additions / removal) - Ticket creation and escalation
- Keeping database(s) updated
- Liaison for Corporate Network / WiFi Network management
Technology
Onboarding Technology systems for new hires - Troubleshoot hardware / software problems for associates and staff
- Troubleshoot branch office technology such as TVs Cameras Cable etc.
- Ticket creation and escalation
- Lexmark Scanner/Copier/Printer/Peripheral device support
- Work with Complex Technology Manager on all rollout and technology projects
- Keeping database(s) updated
- Support Branch Technology purchase needs (Peripherals Licenses Subscriptions etc.
Security
- Program and distribute security keys for offices
- Maintain security system camera swipe touch pads DVRs etc.
The base salary range for this position is $53000 $65000. Actual base salaries vary based on skills experience and geographical location. In addition to base pay Equitable provides compensation to reward performance with base salary increases spot bonuses and shortterm incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.
For eligible employees Equitable provides a full range of benefits. This includes medical dental vision a 401(k) plan and paid time off. For detailed descriptions of these benefits please reference the link below.
Equitable Pay and Benefits: Equitable Total Rewards Program
Required Experience:
IC
Employment Type
Full-Time
