Operations Supervisor- PM Shift

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand ThredUp has become one of the worlds largest online resale platforms for apparel shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value premium and luxury brands all in one place at up to 90 off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure proprietary software and systems and data science expertise. With ThredUps ResaleasaService some of the worlds leading brands and retailers are leveraging our platform to deliver customizable scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55000 brands across 100 categories. By extending the life cycle of clothing ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023 Digidays WorkLife 50 2023 TIMEs Best Inventions of 2022 and Lattices People Success Awards 2022.

How You Will Make An Impact

As an Operations Supervisor you will oversee a team of 2030 members ensuring the effective of tasks within inbound outbound automation or other business areas. Your role involves collaborating closely with peers to achieve production targets and maintain a seamless workflow throughout your shift.

In This Role Youll Get To:

• Take the lead. You are passionate about mentoring developing and coaching your team members and helping them maximize their potential at work. And you know that does not happen by sitting at a desk. You are comfortable working on the floor alongside your direct reports but can also handle disciplinary and employee issues in a professional manner.

• Think smart. Every day will be different but you will anticipate and adjust personnel and resources to maximize productivity and minimize unplanned overtime.

• Keep the wheels turning. Were not talking about our conveyor belts. We want you to speak up with ideas (big and small) on how we can improve our operations and keep customers happy.

• Teamwork makes the dream work. Each shift has dedicated trainers but you will also coach team members on best practices and provide performance feedback. In addition you will collaborate with management engineers suppliers partners and customer service representatives on various projects & initiatives

• Better safe than sorry. Our distribution center may not have forklifts but accidents can happen anywhere. You will be a safety advocate ensuring that thredUP has a safe secure clean and fair work environment every day.

What Were Looking For:

• Give me five. You have 5 years of experience in retail warehousing or other teamoriented production environments. More specifically you have at least 35 years of experience as a Production Lead Supervisor or leading/coaching teams of 20 associates.

• Get on your feet. You need to be able to stand or walk for an entire shift 1012 hours per day) as well as bend down reach overhead lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs.

This role is not eligible for visa sponsorship.

What We Offer:

• Consistent set schedule!

• Competitive salary (we leverage market data)

• Employee stock purchase plan

• Flexible PTO (take the time you need) company holidays

• Paid Sabbatical after 3 years of full time employment

• Generous paid parental leave for new mothers and fathers

• Medical dental vision 401k life and disability insurance offered

• We live by our Core Values of Transparency SpeakingUP Thinking Big Infinite Learning Influencing Outcomes & Seeking the Truth

We believe diversity inclusion and belonging is key for our team

At ThredUp our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory we are proud to have fostered a workplace that is oneofakind. As a company focused on diversity inclusion and belonging we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process please email the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.