An opportunity exists for a compassionate leader to effectively manage a 24/7 IT infrastructure network and systems command center.
The IT systems date back to the mid1970s and a scheduled twoyear transition to cloud computing is underway. The focus will be on building and retaining highperforming teams ensuring service level agreements (SLAs) are met and proactively identifying and reporting incidents in real time. Honesty and reliability are paramount as is the effective management of downtimes and communication with critical Csuite stakeholders.
This role is vital to the payments systems network in Africa. An accomplished leader who is committed to personal development and possesses an undergraduate degree is essential.
This position also offers the chance to transition legacy systems to realtime reporting and to lead a diverse team that spans multiple generations from baby boomers to Gen Z. Apply for the opportunity to work on cuttingedge financial technology networks infrastructure and systems.
Your key responsibilities include:- Stakeholder Management
- Strategic Alignment
- Initiatives/ projects for continuous improvement
- Daily Operational functions
- Disaster Recovery/Operational Resilience
Qualification/ Knowledge- Product and system knowledge
- Business Process improvement
- Required computer literacy levels
- Payment Processing
- A bachelors degree or equivalent 3 years degree is preferred advantage
- Cloud & technology knowledge and experienc
- ITIL 4
- ITSM MANAGEMENT
Experience- Mastery of the concepts and principles of a specialist field ability to manage other professionals in this field
- Experience in Payments systems and products
Minimum 8 years experience information technology field including 5 years in a supervisory team lead or project manager capacity or an equivalent combination of education and experience
Required Experience:
Manager