Founding Product Manager - AI Frontdesk
Founding Product Manager - AI Frontdesk
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Salary Not Disclosed
1 Vacancy
Job Description
The Opportunity
Were building the AI layer for Americas 33M SMBs. Our growth is explosive. 10x last year 20 MoM raised $3M seed from Pear a few weeks ago 300 businesses using us today 1000 by yearend). Weve discovered a completely overlooked path to dominate this SMB market while everyone else is fighting over enterprise deals.
Our Vision
While conventional wisdom says SMBs are challenging (low contract values high churn) weve discovered unique growth opportunities where others werent looking. SMBs represent half of US GDP and need AI solutions as much as enterprises do. Were making that possible.
Our early traction proves the model works now we need the right product leader to help us scale. We started with AI receptionists and quickly expanded into something far more powerful. Our platform is the SMB Customer Revenue Engine AI agents handling all conversations an intelligence layer learning from every interaction and outbound AI driving real revenue growth. Our vision is bold: to become the SMB super appa single intelligent platform that manages everything for SMBs from customer acquisition to retention.
What Youll Do
Were making our first US hire a Founding Product role. Not product manager #27. Youd shape everything.
Full ownership of product strategy from day one
Direct path to leadership as we scale from seed to Series A
Chance to build our NYC presence from the ground up
Youll work directly with our founder in NYC to shape our product strategy. Your primary focus for the first 90 days will be:
Optimizing our conversion funnel through systematic testing
Transforming our hightouch onboarding into scalable selfserve experiences
Conducting indepth customer research to refine our nearterm roadmap
After establishing these foundations youll gradually expand your impact to:
Guide engineering implementation with an emphasis on rapid iterative shipping
Develop our productled growth strategy
Identify strategic partnership opportunities
Who We Want
13 years product management experience with demonstrable success scaling products
Experience building intuitive products for nontechnical users
Datadriven decision maker who can translate metrics into product improvements
Strong communicator who can align remote team members across time zones
Experience with SaaS products serving small/medium businesses
Comfortable working inperson in NYC 3 days/week with flexibility for remote work
Bonus qualifications:
Experience with AI/ML products
Background in SMB software (companies like Square Shopify HubSpot)
Technical background that helps bridge product and engineering
Compensation
Competitive base salary & benefits
Significant equity package
Unlimited PTO
Company sponsored lunch
Our Team Youll join a team of 8 passionate builders who are dedicated to making AI accessible for small businesses. You will be the first US hire (besides the founder) and work directly with the founder in NYC.
Were located in the NYC and backed by leading investors like Pear Ventures who were also the first checks into Doordash and Gusto.
Required Experience:
IC
Employment Type
Full-Time
