Content Operations Assistant

Music is Universal

Its the passionate and dedicated team at Universal Music who help make us the worlds leading music company. From A&R to finance legal to digital sales to marketing Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender race disability sexual orientation religion belief age marital status background pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism dyslexia ADHD and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment workplaces and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards including alternatives to the online form or to disclose a neurocognitive condition please email

The A Side: A Day in The Life

MercuryStudios is a multifaceted content studio established to develop produce globally distribute and invest in innovative musicrooted storytelling across a range of media including film television podcasting publishing and livestreamed performance.

Taking its name from the iconicMercuryRecords labelMercuryStudios is powered by Universal Music Group and creates an open space for experimentation to unleash and amplify both emerging and established artists.With offices in London and Los AngelesMercuryStudios harnesses its established relationships with bestinclass talent from music and film seamlessly bridging the two worlds to create a completely distinctive community of trailblazers driven by original IP innovation and collaboration.

The B Side: Skills & Experience

• Focus on the recently acquired Historic Films Archive catalogue in areas such as content logging license reports metadata creation and asset transfers.
• Develop expertise of content management systems and workflow processes within the Mercury Studios/UMG & Historic Films Archive ecosystem ensuring continued accurate reporting and revenue recognition.
• Liaise with internal teams in addition to external HFA colleagues to establish a cohesive and transparent workflow.
• Resolve content issues accurately ensuring solutions work for all the parts of the business and deadlines are adhered to.
• Provide progress reports relating to HFA content onboarding including any other catalogue expansion.
• Assist repertoire setup research and completion for both new and catalogue releases across Mercury Studios and UMG systems.
• Ensure correct and complete product setup in R2 GRS RT and other content management systems when it relates to Historic Film Archive or other sizable libraries.
• Work closely with BA Commercial Finance and the wider Catalogue team providing the highest quality of data relating to HFA and other libraries as needed.

Person Specification

• A general understanding of content management systems and metadata related issues.
• Track record of quickly understanding new business information systems and processes.
• Ability to work closely with other team members while at the same time taking responsibility for and initiative over personal workload.
• Excellent coordination communication reporting and troubleshooting skills.
• Ability to work effectively under pressure multitask and be highly flexible to juggle priorities and meet all deadlines.
• Personable and cooperative approach strong verbal and written communication
• Ability to communicate effectively to colleagues key internal and external business contacts.
• Strong passion for and knowledge of music and audiovisual content.
• Driven and results orientated.

Bonus Tracks: Your Benefits

• Group Personal Pension Scheme (between 3 and 9
• Private Medical Insurance
• 25 paid days of annual leave
• Interest Free Season Ticket Loan available
• Holiday Purchase scheme
• Dental and Travel Insurance options
• Cycle to Work Scheme
• Salary Sacrifice Cars
• Subsidised Gym Membership
• Employee Discounts (Reward Gateway)

Just So You Know

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However the business operates in an environment that demands change and the jobholders specific responsibilities and activities will vary and develop. Therefore the job description should be seen as indicative and not as a permanent definitive and exhaustive statement.

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