About the Office of International Education

Learning has no borders. To ensure the richest education possible Mount Royal University has built an international education program that is widely regarded as leading edge. Through the development and delivery of programs related to international partnerships student mobility and international field schools and through the provision of specialized student supports dedicated to the improvement of the international undergraduate student experience our focus is to ensure Mount Royal students can have the opportunity to enrich their education and expand their understanding of the world.

About the Role

Reporting to the Director International Education the principal purpose of this position is to provide support to fulltime International students and MRU students participating in exchange. This role will identify gaps in services for students and strive to identify initiate and develop initiatives which will support these students. In addition this role will support the growing demand for services at MRU which supports internationalization on campus by providing immigration advice; programming related to online initiatives; settlement international partnership support which assists in the finalization of international partnership agreements; communications and marketing. Together with the International Education team this position will develop collaborative approaches and universitywide initiatives which drive strategic goals forward. Ensure student success and customer satisfaction for all stakeholders engaged in internationalization.

Please note: strong internal candidate

Responsibilities

• International student support and programming
• Immigration advising
• Settlement support
• Communications and software support related to MRU internationalization
• General international coordination which supports Internationalization at MRU

Qualifications

• Three or four year Bachelor degree in a discipline related to international education
• Three to five years direct experience working with students in an international setting at a postsecondary institution as well as knowledge of student support services and logistical operations
• Demonstrated experience and leadership in international affairs and protocol as well as knowledge of international agencies organizations issues and networks
• Strong familiarity with MRU strategic priorities and outcomes international education programming academic programs services and culture
• Strong understanding of the complexity of international education with the ability to work in a flexible fast paced culturally diverse setting
• Demonstrated initiative to be a selfstarter with excellent team player interpersonal and leadership skills together with a strong sense of professionalism and customer service and the ability to build connections across units/departments
• Ability to deal with complex situations and comprehend prioritize and multitask on a number of initiatives while responding in a professional timely manner while adhering to critical timelines and deadlines
• Problemsolving with diplomacy and tact interpersonal expertise and role modeling together with excellent international relations skills
• Excellent verbal written and oral presentation skills
• Logical analytical creative skills for promotion of international initiatives within MRU
• Experience working with Banner technical proficiency with website maintenance capabilities together with sound financial understanding
• Experience as an international student (minimum one semester)
• Fluency in a second language is strongly preferred
• Accreditation as a Regulated International Student Immigration Advisor (RISIA) or a Regulated Canadian Immigration Consultant (RCIC) is legally required as it relates to providing immigration advice to stakeholders would be an asset
• Maintaining designation continually remain up to date with changing federal and provincial laws and policies affecting immigration services as well as the regulatory requirements applicable to them.

Salary: $55982 $70841 per annum

Closing Date: April 08 2025

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: Last Name Requisition Number Document Title.pdf (ex. Smith 999999 CV.pdf).