Business Analysis Practice Lead
Business Analysis Practice Lead
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Our client is a leader in the financial services industry specializing in shortterm insurance administration. They are committed to leveraging datadriven decisionmaking operational efficiencies and bestinclass technology solutions. This role presents an exciting opportunity to shape and lead a growing Business Analysis practice within a collaborative and dynamic environment.
Key Responsibilities
Practice Development & Leadership
- Define methodologies techniques and tools for Business Analysts (BAs).
- Establish best practices for business analysis and requirements gathering.
- Provide templates and guidelines for documenting requirements process flows and use cases.
- Facilitate knowledge sharing and collaboration across teams.
Business Analysis & Delivery
- Facilitate workshops to gather and document business requirements.
- Analyze data processes and systems to identify areas for optimization.
- Ensure business and technical specifications are accurate and unambiguous.
- Manage and oversee requirements gathering analysis and implementation activities.
- Develop user stories to minimize rework and misinterpretation.
Service Desk & BA Team Operations
- Oversee daily operations of the service desk including resource management and SLA adherence.
- Work closely with IT service management and operations teams to ensure efficient service delivery.
- Guide and mentor the BA team to ensure effective project .
Change Management & Coordination
- Act as the Change Manager coordinating changes within the ShortTerm Admin (ST Admin) environment.
- Lead Change Advisory Board (CAB) meetings and represent ST Admin in Group CAB meetings.
- Ensure smooth deployment processes and transitions into production environments.
Employment Type
Full-Time
