Product Sales Support Representative
Product Sales Support Representative
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Job Description
Lyle Machinery Co. (LMC) headquartered in Richland Mississippi is a familyowned and operated heavy equipment dealer with over 60 years of experience providing quality products service and parts support throughout MS AL LA FL and TX. Founded and located in the heart of Mississippi we continue to service communities all over the South. With several locations across the South LMC performs service and repairs both onsite and in the field in addition to the sales leases and rentals of heavy and compact equipment.
LMC currently is looking for a Product Support Sales Representative in our Columbus MS location to bring unmatched service and parts support to new and existing customers through their exceptional performance backed by our devoted Lyle dependability!
Duties:
Proactively sell parts and service using a consultative approach with customers to identify and manage customer equipment needs
Prepare customer agreements and quotes for repairs and present to customers
Effectively communicate with Sales Service and Parts to ensure customer satisfaction
Provide product support to customers regarding parts service and preventative maintenance
Develop effective methods to maintain and enhance customer relations and perform dispute resolutions within the scope of LMCs Mission Statement in a professional and timely manner
Work closely with Parts and Service Departments to efficiently and proficiently complete work orders
Review work orders for accuracy and assist in management of parts labor and other repair charges
Maintain up to date knowledge of new products and developments relevant to the equipment and customer trends
Maintain LMCs competitive advantage by appropriately managing the customers needs
Other workrelated functions as assigned by management
Equipment/mechanical knowledge
2 to 5 years parts/sales experience
Physical:
Ability to see in full range color
Ability to kneel climb bend twist lift and squat to service equipment
Ability to lift push and pull up to 50lbs
Must be able to work in any weather environment
Must be able to safely operate in around under and on top of equipment
Benefits:
Competitive compensation 401(K) PSP Vacation Medical insurance package Accidental & Disability insurance and MORE!
*This job description outlines specific duties that are expected for the position however it is not intended to cover every aspect of the position nor is it in any way to be interpreted or construed as a contract of employment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
