drjobs Customer Representative German-speaking - Insurance Company - 3000 Welcome Bonus

Customer Representative German-speaking - Insurance Company - 3000 Welcome Bonus

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1 Vacancy
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Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Discover the Potential of a LifeChanging Career

Are you ready to take the next step in your career Were a leading global technology and services company that helps shape the future of wellknown brands around the world. From boosting businesses with innovative technology and integrated solutions to making a difference in over 70 countries were proud to have been recognized with prestigious awards including Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture.

If youre looking for a role that fuels your growth and inspires your ambition we invite you to join us as a Customer Service Representative in Lisbon Portugal (OnSite). In this role youll ensure we meet performance goals across all operations working towards high standards of quality efficiency and enhancing the overall customer journey.


Your Path to Career Growth and Personal Development

We offer more than just a job; we offer an opportunity to grow and excel. We provide comprehensive training cuttingedge technologies and continuous support to ensure your success. With approximately 80 of our leaders promoted from within the potential for career and personal growth is limitless. Were committed to helping you develop through a variety of FREE Learning and Leadership Development programs paving the way for the career youve always envisioned.


What You Will Do in This Role

As a Customer Service Representative your role will include:

  • Handling telephone calls or chats from clients seeking various types of information about their insurance policies.

  • Processing requests via our client policy administration system and sending replies through letters emails or necessary documents.

  • Managing indexation and electronic archiving using our document management tools.

  • Managing policy change requests updating payment details and processing claims or cancellations.


Your Qualifications

This role is perfect for you if you:

  • Have a high level of proficiency in German (C2 and are fluent in English (B2.

  • Have previous customer service experience (preferred but not required).

  • Are known for your excellent verbal and written communication skills and ability to handle interactions with a professional and diplomatic approach.

  • Are proactive selfmotivated and enjoy working as part of a team.

If you dont meet every requirement we still encourage you to apply! Well do our best to match you with a suitable role.


Whats In It For You

In this role we offer benefits that support your lifestyle:

  • Fulltime indefinite contracts (negotiable depending on experience and client needs).

  • Competitive salary plus performance bonuses.

  • 3000 Welcome Bonus.

  • Central Lisbon location.

  • Referral bonuses for bringing friends on board.

  • Full paid training on the company and the project youll be working on.

  • Career development programs specialized courses and language classes to keep you growing.

  • Experience the best version of yourself!


Ready to take the next step Apply today and join the 440k gamechangers across the globe who have made us their employer of choice.


We are an Equal Opportunity Employer

We believe in unity and diversity and we are committed to providing equal employment opportunities to all candidates. We ensure a work environment free from discrimination and harassment. Our recruitment practices are based solely on business needs job requirements and professional qualifications without regard to race age gender identity sexual orientation religion ethnicity family status national origin disability or any other protected classification by applicable laws.


Eligibility to Work

In line with Portugals regulations only applicants legally authorized to work in Portugal will be considered for this position.


Language Requirements:

German (Required)


Location Onsite

Av. MediterrneoLisboa Portugal

Employment Type

Full Time

Company Industry

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