Customer Service - Search Engine - 3000 Welcome Bonus

Experience a GameChanging Career with Us

Are you ready for your next big opportunity Join a global leader in technology and services that powers the brands shaping the future. With a presence in over 70 countries we help iconic brands the ones you interact with daily transform their businesses through innovative technology and integrated solutions. We take pride in being recognized with top accolades like Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture year after year.

If youre looking for growth and inspiration this is the perfect chance to join our team in Lisbon Portugal as a Customer Service Representative (OnSite). Here you will help ensure operational excellence by meeting performance goals and fulfilling client expectations maintaining high standards for quality efficiency and customer experience.

Unlock Your Career Growth & Personal Development

We provide you with all the training advanced technologies and ongoing support you need to thrive. Career growth and personal development are at the heart of what we do. Over 80 of our leaders and managers have advanced through the ranks which speaks to the real potential for career progression here. We offer a variety of FREE Learning and Leadership Development programs designed to help you reach the career youve always dreamed of.

What You Will Do in This Role

As a Customer Service Representative you will:

• Handle inbound customer requests and document all relevant case information

• Ensure exceptional customer satisfaction by assisting users with PreSales General Inquiries and technical support via multiple communication channels (as assigned)

• Provide appropriate solutions or escalate customers to higher support tiers as necessary

• Collaborate with team members to resolve or close help tickets efficiently

What Were Looking For

Youll be a great fit for us if you:

• Are fluent in German (written and spoken) and have a good command of English (B2 level)

• Have excellent communication skills both verbal and written with the ability to simplify complex technical information for nontechnical users

• Are patient and empathetic when assisting customers and resolving issues

• Stay updated with the latest trends in IT and tech

• Demonstrate a proactive selfmotivated attitude and are an excellent team player

Even if you dont check all the boxes we encourage you to apply. We will work to match you with the right role whether its this one or another opportunity.

Whats in It for You

We offer a range of benefits to help support your lifestyle:

• Fulltime contracts with indefinite terms (negotiable based on experience and client needs)

• Competitive salary plus performance bonuses

• 3000 Welcome Bonus

• Central Lisbon location

• Bringafriend (referral) bonus program

• Comprehensive fullypaid training on the company and project

• Career development programs specialized courses and language classes

Why Us

If this feels like the right next step in your career journey we want to hear from you. Apply today and join over 440000 gamechangers worldwide whove chosen us as their employer of choice.

We are an EqualOpportunity Employer

We are proudly united as one team one company globally. We are committed to providing equal employment opportunities for all candidates in a work environment free from discrimination and harassment. All recruitment practices are based on business needs job requirements and professional qualifications with no regard to race age gender identity sexual orientation religion ethnicity family or parental status national origin disability or any other protected classification as per applicable national laws.

Eligibility to Work

In accordance with Portugals laws only applicants legally authorized to work in Portugal will be considered for this position.

Language Requirements:

German (Required)

Location Onsite

Av. MediterrneoLisboa Portugal