Customer Service Representative - Search Engine
Customer Service Representative - Search Engine
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Job Description
Unlock the Potential of a GameChanging Career
Are you ready for the next exciting chapter in your career Join us a global leader in technology and services empowering the brands of tomorrow. We proudly support wellknown brands the ones you interact with daily by enhancing their operations through innovative technology and integrated solutions across more than 70 countries. Our dedication to excellence has earned us recognition including accolades like Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture year after year.
Grow and Thrive with Us
As a Customer Service Representative in Lisbon Portugal (OnSite) you will play a key role in meeting performance goals and ensuring client expectations are exceeded through operational excellence including high standards in quality efficiency and customer journey improvement.
Your personal growth and career development are our top priorities. We offer worldclass training cuttingedge technologies and ongoing support to set you up for success. With 80 of our leadership team promoted from within theres no limit to where your potential can take you. We offer a variety of FREE Learning and Leadership Development programs designed to help you reach your career goals.
What You Will Do in This Role
As a Customer Service Representative your responsibilities will include:
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Responding to inbound customer requests and documenting case details
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Providing exceptional customer service by assisting with PreSales General Inquiries and technical support via various channels
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Addressing customer concerns and escalating to higher support tiers when necessary
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Collaborating with team members to resolve issues and close help tickets effectively
What Were Looking For
We are a perfect fit for you if you:
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Are fluent in Dutch (written and oral) and proficient in English (B2
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Have excellent written and verbal communication skills with the ability to simplify technical concepts for nontechnical users
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Demonstrate patience and problemsolving skills when assisting customers
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Stay updated on the latest IT and tech trends
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Are proactive selfmotivated and thrive in a collaborative team environment
Even if you dont meet every requirement we encourage you to apply. Were committed to finding the right role for you whether its this one or another opportunity.
Whats in It for You
We offer benefits designed to support your unique lifestyle including:
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Fulltime indefinite contracts (negotiable based on experience and client needs)
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Competitive salary with performance bonuses
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A central location in Lisbon Portugal
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Referral bonus opportunities
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Comprehensive paid training on company systems and projects
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Career development programs specialized courses and language classes
Experience the Best Version of Yourself!
If this opportunity feels like the perfect next step in your career journey wed love to hear from you. Apply today and discover why over 440k gamechangers globally choose us as their employer of choice.
We are an EqualOpportunity Employer
We are proudly united as one team one company globally. We are committed to creating an inclusive work environment free from discrimination and harassment. All our recruitment decisions are based on business needs job requirements and professional qualifications regardless of race age gender identity sexual orientation religion ethnicity family status disability or any other protected category under applicable laws.
Eligibility to Work
In accordance with Portuguese law applicants must be legally authorized to work in Portugal.
Language Requirements:
Dutch (Required)
Location Onsite
Av. MediterrneoLisboa Portugal
Employment Type
Full Time
