Clerk-Specialist
Clerk-Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 36628 - 53788
1 Vacancy
Job Description
Job Description
Are you looking for a new opportunity Do you want to be a part of the Iowa Department of Transportations (Iowa DOT) commitment to service If so look no further! Our Motor Vehicle Division is looking to fill a Clerk Specialist position. As a member of our team youll play a vital role in maintaining safe mobility for every traveler in our state by providing upbeat quality and professional customer service and meeting customer needs in all program areas of the office. This is done by reviewing applications requesting personal information from motor vehicle records and maintaining records of current Drivers Privacy Protection Act agreements.
For more than a century the Iowa Department of Transportation has promoted the growth and betterment of Iowas transportation system by ensuring we are Making Lives Better Through Transportation. Headquartered in Ames Iowa the Iowa DOT continues to serve the transportation needs of Iowa and its citizens. This position will demonstrate actions and behaviors guided by the Iowa DOTs five CORE values:Safety First People Matter Customer Focused Servant Leadership and Integrity Without Exception. We care deeply about providing exceptional service to Iowans.
Location: Systems and Administration Bureau MVD Ankeny Iowa
Shift:Monday Friday 8:00 AM 4:30 PM; Flex schedule available
Your Responsibilities:- The Records team coordinates all activities necessary to maintain Iowa records accurately securely and lawfully. The Records team assures policies and procedures comply with all applicable state and federal regulations including but not limited to Iowa Code Chapters 321 321A 321C and 321J the Federal Motor Carrier Safety Regulations applicable to commercial drivers the REAL ID regulated by the U.S. Department of Homeland Security and the Federal Drivers Privacy Protection Act Iowa Code 321.11.
- Review and maintain complex driving records according to Iowa Code Administrative Rules and the federal Motor Carrier Safety Improvement Act (MCSIA).
- Review violations of the OWI (Operating While Intoxicated) Implied Consent Law and OWI court convictions and sanction the driving record as required by law.
- Review Informal Appeal requests and make decisions within the guidelines of Iowa Law and Administrative Rules.
- Prepare hearing cases for the Department of Inspection Appeals and Licensing Director Review and District Court.
- Issue lifts for customers who have complied with the Iowa Vehicle Financial Responsibility Law and sanction customers who have failed to maintain SR22 insurance.
- Generate suspensions for customers that have unpaid traffic fines as indicated by the clerks of court in Iowa as well as other states; lift those suspensions when the customer complies.
- Review requests from accredited school administrators to suspend a minors license for failure to attend school.
- Sanction the driving record of individuals identified by the Dept. of Human Services for nonpayment of child support.
- Update federal medical certificates and CDL selfcertifications.
What Makes You Stand Out
- Positive attitude
- Top notch customer service
- Problem solving
- Organization skills
- Time management
- Prefers a teamoriented environment
What we offer YOU:
Competitive pay and benefits package including health dental flexible spending and life insurance.
Insurance benefits start the first of the month following 30 days of employment. 2025 health and dental insurance premiums can be foundhere.
Opportunities for professional growth and development.
Paid time off effective immediately biweekly vacation separate sick leave accruals rollover on a yearly basis and 9 paid holidays per year.
Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
Optional 401A plan with employer contributions.
Employee Discount Programs from a variety of vendors (vision cellular fitness recreation season passes travel counseling; legal financial).
We encourage you to view more about the State of Iowa Employee benefits and costs at theState of Iowa Employee Benefits Website!
You have the freedom to flourish in Iowa Apply today!
The Iowa Department of Transportation is an equal opportunity employer. If you require a reasonable accommodation in completing any screening interviewing preemployment testing or otherwise participating in the selection process please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at:
Reasonable accommodation includes an interpreter translator written materials modified equipment/devices ADA access etc. This does not include scheduling needs.
Minimum Qualification Requirements
Experience equal to three years of fulltime clerical or closely related work;
ORan equivalent combination of education and experience substituting graduation from high school G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal jobrelated training course at the high school or equivalent level such as that offered by WIN OEO CEP CIVEC or similar programs for one year only of the required experience;ORan equivalent combination of education and experience substituting nine months or thirty semester hours coursework in an accredited business school college or university for each year of the required experience;ORcertification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;ORemployees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or ClerkAdvanced.
For additional information please click on this link to view the job description.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
