Field Service Engineer
Field Service Engineer
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Job Description
The Global Markets & Technologies (GM&T) World Business Unit delivers technological solutions (molecules equipment and services) to support the new markets of energy transition maritime logistics and scientific exploration in order to accelerate Air Liquide sustainable growth. To support the energy transition GM&T brings environmentally friendly solutions to the clean energy market with hydrogen energy and BioNatural Gas for vehicles refrigerated transport using nitrogen but also the treatment and injection of Biogas into the energy grid as a local power source.
Air Liquide Biogas team embodies the ambition of the Air Liquide group developing global solutions for biomethane upgrading. We are present across the biomethane supply chain: production from organic and farm wastes purification liquefaction packaging transportation and distribution. Using Air Liquides innovative membrane technology we are able to separate methane and carbon dioxide to generate high quality biomethane.
The Field Service Engineer manages the after sales startup activities and relationship with customers for our Sale of Equipment (SOE) business. Biogas Americas has over 60 Biogas Upgrading Systems operating at customer sites throughout the US and this role is designed to be a support mechanism for the customer and a data source for the business. Biogas Americas is pursuing the addition of customer operations support and troubleshooting agreements to its business model and the Field Service Engineer is the key component of that model. The Field Service Engineer will be a front line representative for the Biogas Americas business and will lead the commissioning and start up and maintenance of Biogas Upgrading Systems. He/she will also be a conduit to the System Design and Engineering team for innovative improvements and new product needs based on input from operating customers.
This position is a remote opportunity ideally located in the central US region
Salary Information
Salary range for this position in central US region is $90k $100k with an additional annual target incentive of 9 based on performance
Responsibilities:
Perform all activities with safety at the forefront of priorities; serve as a safety role model; promote a high level of safety awareness; adhere to and support continuous improvement of all safety practices / procedures
Manage customer interface for customer field support and service activities
Provide technical support and expertise related to our systems for customers
Perform troubleshooting activities to assess and diagnose potential issues and corrective actions
Lead project system/equipment installation and startup activities
Participate in systems design reviews and HAZOPs
Serve as a bridge between customers and engineering teams
Provide operational assessment of operating systems and suggest improvements/optimizations
Provide support as needed to OTF operations teams for Air Liquideowned and operated facilities
Collect review and analyze field data from systems in operation
Support and execute membrane installation and removal in the field
Conduct training for customer personnel for the operation of Air Liquidesupplied equipment
Edit P&IDs to update drawings with any field changes made to the systems using AutoCAD
Provide deliverables including written assessments and operational recommendations required for efficient safe productive operations to customers
Ability and willingness to travel approximately 50 both domestically and internationally. At times the travel may be in excess of 50.
Requirements
BS in Mechanical Chemical or Electrical Engineering or 7 years of related experience in the field service industry.
13 years engineering experience field engineering / process engineering
Ability to work collaboratively with people and organizations
Proficient Google and Microsoft platform
Ability to write detailed reports for site visits and develop operational recommendations to improve and/or optimize the customers system operation
Exceptional problem solving and troubleshooting skills
Demonstrates strong work behaviors including organization timeliness dependability and courtesy to others
Demonstrates strong process and operational safety behavior at all times.
Self reliant able to work with little supervision
Excellent communication skills
This position is identified as safetysensitive and is subject to random drug testing in accordance with the current Drug and Alcohol Policy and/or state law..
Candidate must have or have the ability to obtain a US Passport.
50 travel most being domestic with some occasional international
Preferred
Experience working with gas separation membranes or similar equipment
Experience working with or around gas processing systems
Demonstrated history of working unsupervised in remote locations
Experience with process modeling software Aspen/Hysys
Electrical drawing understanding and ability to troubleshoot
Industrial Controls experience AB CompactLogix preferred
Ability to work in a collaborative environment
Benefits offered:
Medical Dental Vision Life Insurance ShortTerm Disability LongTerm Disability 401(k) match Flexible Spending Accounts EAP Education Assistance Parental Leave Paid time off and Holidays.
For more information you can go to Air Liquide Benefit Offerings
Our Differences make our Performance
At Air Liquide we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.
Employment Type
Full-Time
