Software Engineer
Software Engineer
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Job Description
Own support tickets fix and respond within defined SLAs per ticket category
Collaborate and participate in various technical reviews
Have a customer service mentality approach. Promote a collaborative transparent working environment.
Self starter with exposure working and understanding of Salesforce out of the box functionalities like (but not limited to) Objects Roles Fields Customizations Approval processes Validation rules Data loader Workflow rules Process Builder Flows Sandbox Lifecycle Deployments changesets Managed Packages territory management data management data loader communities Lightning LWC AURA APEX VF VF Components Salesforce Knowledgebase & Coding.
Knowledge of troubleshooting Integrations related to SOAP WSDL API HTML CSS etc.
Knowledge of Salesforce Apps Salesforce for Outlook Lightning Sync Einstein Activity Capture Salesforce security products
Must demonstrate excellent communication skills and a proven track record of working in a collaborative team environment. Translate business requirements into technical solutions.
Improve business processes and efficiency in Salesforce using your strong business analysis skills.
Familiarity with configuring and administering the Salesforce instance
Salesforce certifications (Admin/App Builder/Developer/Sales Service Cloud)
Salesforce data migration Einstein and Slack
Technical familiarity with Oracle CPQ EDW (Datawarehouse) SAP and MuleSoft.
Location: Hyderabad / Bangalore/ Pune
Employment Type
Full-Time
